Senior Asset Manager
Resonant Energy, Boston, MA, United States
About Us
Resonant Energy’s mission is to build wealth in environmental justice communities through the development of solar and storage projects for nonprofits, affordable housing, and homeowners. We use innovative financing and operational excellence to bring the benefits of clean energy within reach for everyone. We are B-Corp certified and 100% employee-owned, and we take our commitments to our staff and partners very seriously. After almost 10 years of hard work, we are proud to be the #1 solar provider for nonprofits in the Northeast. Join us!
Location Hybrid: 3:2 schedule, 3 days in-office, 2 days remote (after initial 3-month in-office only training period)
Schedule Monday-Friday, 9-5 PM, w/1-hour for lunch; occasional early morning site visits
Target Start Date April 1, 2026
Supervisor Co-CEO - Isaac Baker
Job Summary Ready to ensure solar projects keep delivering impact for years to come? As Senior Asset Manager at Resonant Energy, you'll own the performance and long-term viability of our clients’ solar portfolios; monitoring systems, solving technical problems, and building the scalable program infrastructure that delivers on our mission.
What You'll Do You'll serve as the manager for everything that happens after a solar project goes live. That means monitoring production across our clients’ portfolios, troubleshooting performance issues remotely and in the field, and coordinating repairs with technicians and installation partners. You'll manage client relationships through the full service lifecycle—from onboarding to resolving technical escalations—while ensuring incentive billing and credit allocation stay accurate and compliant. Beyond day-to-day operations, you'll lead process improvement initiatives including migrating our systems from Google Sheets to Salesforce, develop program-level KPIs and profitability analysis, and supervise and develop direct report(s).
What Makes This Role Exciting This isn't just asset management, it's stewardship of clean energy infrastructure that is actively reducing energy costs and building wealth in under-invested communities. You'll have real ownership over a growing program, with the opportunity to shape its systems, economics, and team from the inside. Every efficiency you create and every system you stabilize translates directly into expanded community impact.
You’ll Thrive If You
Are analytically sharp and technically fluent
Have a direct and confident communication style
Stay calm, compassionate and professional in high-stakes situations
Enjoy balancing independent, detail oriented work with working collaboratively with diverse external stakeholders to deliver results
Take true ownership of systems and are always looking for ways to make them work better
Your Responsibilities System Monitoring and Troubleshooting
Monitor production across operating project portfolio and identify performance concerns requiring intervention
Independently troubleshoot system issues remotely and coordinate resolution with clients, installation partners, and technicians
Plan and manage recurring site inspections; schedule and oversee maintenance site visits
Ensure effective, efficient repairs through active problem-solving with technicians and clear billing determination (warrantied vs. non-warrantied work)
Establish quality assurance standards for installation partner performance and hold partners accountable
Serve as primary liaison between clients and repair technicians throughout service delivery
Onboard new and legacy clients to monitoring program
Incentive Management
Ensure ongoing billing matches solar production per project contracts; generate invoices for credit allocation and PPAs
Maintain tracking system for credit allocation billing
Provide client training on production data, billing processes, and credit allocation systems
Report production data and credit allocation to relevant regulators
Process Improvement
Identify and implement operational improvements that measurably reduce costs, improve service quality, or increase efficiency
Develop and maintain O&M database tracking operational projects, performance data, maintenance tickets, and program economics
Lead migration from Google Sheets to Salesforce through scoping, testing, and user feedback
Build scalable systems and workflows that support portfolio growth without proportional staffing increase
Collaborate with leadership on program planning, KPIs, and profitability analysis
Supervisory
Manage performance and development of direct report(s), setting clear expectations, providing regular feedback, conducting performance reviews, and addressing performance issues
Your Qualifications Alignment with our Principles
Community:
We support communities in leading their own clean energy transition and advocate for equitable solar policy.
Equity:
We build wealth in under-invested communities affected by the climate crisis and commit to anti-racist practices.
Excellence:
We do the right things, in the right way and prioritize social and environmental impact alongside economic goals in everything we do.
Innovation:
We implement creative solutions to expand solar access because the industry isn't moving fast enough.
Integrity:
We're trusted partners who communicate transparently and view profit as a means to expand our impact.
Culture:
We balance mission urgency with work-life balance, support, fun and investing in our team's growth.
Education, Experience & Credentials
Bachelor's degree in engineering, business, operations, or related field
4+ years of solar PV installation, commissioning, or operations & maintenance experience
1+ years managing direct report(s) - experience setting expectations, providing feedback, conducting reviews, and managing performance
Direct client-facing experience managing service delivery, resolving technical escalations, and handling difficult conversations
Demonstrated track record of identifying and implementing process improvements that measurably improved efficiency, reduced costs, or enhanced quality
Preferred:
Master's degree in business, engineering, or related field
Experience with Solar Live Monitoring platforms and integrations
Asset management or portfolio management experience in renewable energy
NABCEP Associate (or higher) certification
Experience implementing automation, building dashboards, or improving data/reporting systems
Experience generating business development opportunities (referrals, repeat business) from service relationships
Ability to Demonstrate our Standards of Excellence
Ownership:
You can trust us to deliver—we take initiative, keep others informed, and demonstrate personal responsibility for outcomes and quality of work.
Collaboration:
You can connect and work well with us—we address issues that hinder teamwork directly, navigate disagreements with care, and openly contribute our ideas while building awareness of our blind spots.
Adaptability/Resilience:
You can count on us when things don't go as planned—we stay composed, adapt quickly, and find solutions instead of getting stuck or overwhelmed.
Operational Excellence:
You can rely on our work to be holistic and thorough—we deliver accurate results, anticipate how our work affects others, and actively improve processes along the way.
Growth:
You can learn and grow with us—we approach challenges with curiosity, exchange feedback constructively, help identify development opportunities, and value effort and collaboration alongside results.
Core Competencies
Ability to understand solar PV system design, diagnose failure modes, and troubleshoot technical issues through root cause analysis
Ability to make sound analytical decisions on complex technical problems with incomplete information and competing tradeoffs
Ability to design and optimize processes, implement scalable workflows, and identify inefficiencies before they compound
Ability to manage program economics including cost drivers, pricing, margins, and service delivery profitability
Ability to interpret and manage to contract and SLA commitments across a growing portfolio of client assets
Ability to coordinate effectively across multiple stakeholders with competing priorities
Ability to build productive relationships with clients, contractors, and internal teams while communicating directly and professionally under pressure
Ability to set clear expectations, provide developmental feedback, hold accountability, and coach direct reports for growth
Computing, Software and Language Skills
Ability to use Google Workspace products
Proficiency in either Google Sheets or Microsoft Excel
Ability to use a Macbook/Apple OS
Native or fluent English language skills
Preferred:
Proficiency in Salesforce
Working Environment & Conditions Work Environment
This role primarily works in a standard, temperature controlled office environment on the second floor of a building with an elevator
Constant sitting or standing; standing desks are provided
Constant computer use
Infrequent site visits to troubleshoot issues
Must be able to access assets in inaccessible areas, such as roofs
Infrequent exposure to hazards
Infrequent exposure to adverse conditions
Travel
Occasional site visits that require driving; the company reimburses mileage at federally set rates
Compensation & Benefits Package Compensation
Base Salary: $86,000 - $95,000
Comprehensive Health & Wellness
Healthcare: 100% premium coverage for you and your children, 33% coverage for your spouse
Dental: 100% premium coverage for you
Vision: Affordable premium w/exam, glasses, and contacts allowances
Mental Health Support: $100 monthly reimbursement for mental health services
Health and Dependent Care FSA: Save money on pre-tax deductions for necessary expenses
Retirement: 401k with 3% employer match to help build your financial future
Generous Time Off
Vacation: 18 days annually
Sick Leave: 8 days annually
Holidays: 13 annually
Parental Leave: Up to 12 weeks fully paid time to bond
Community Impact: 8 hours for volunteering, GOTV, and mission aligned activism
Voting Leave: 3 hours off to do your civic duty
Other time as necessary, e.g. Jury duty, bereavement, etc.
Growth & Development
Professional Development Budget: Dedicated funding for each team member's growth
Culture Building: Quarterly company-wide events for fun and giving back
Commuter & Lifestyle Benefits
Commuter Support Options:
Monthly T-pass
Commuter Rail reimbursement
Bike allowance for eco-friendly commuting
Schedule Flexibility: Option for 8am-4pm schedule to fit your life
Remote Work: 6 weeks of fully remote work flexibility annually
Friday Hard Stop: End work at 4pm to socialize with your colleagues
Employee Ownership Opportunity
Eligible for Options Agreement or Profit Sharing: Real financial participation
Unlimited PTO: Trust-based time off
Democratic Voice: Voting to elect delegates to join founders in making key company decisions
Shape Our Future: Direct input on strategic direction
Become a true partner in our mission - Eligible to apply after 3 years:
EEO Statement Resonant Energy is committed to the principles of equal employment; we uphold all federal, state, and local laws providing equal employment opportunities, as well as raise the bar to ensure equal employment opportunity for individuals that the law does not protect. All applicants will be considered without regard to race, color, ancestry, national origin, religion, sex, gender identity, gender expression, sexual orientation, pregnancy or pregnancy condition, reproductive health decision-making, age, disability, medical condition, genetic information, marital status, military or veteran status.
Apply Today! If you need assistance in submitting your application to accommodate a disability, please contact Leah Blaxter, Sr. People Operations Manager at (508) 433-0117.
#J-18808-Ljbffr
Location Hybrid: 3:2 schedule, 3 days in-office, 2 days remote (after initial 3-month in-office only training period)
Schedule Monday-Friday, 9-5 PM, w/1-hour for lunch; occasional early morning site visits
Target Start Date April 1, 2026
Supervisor Co-CEO - Isaac Baker
Job Summary Ready to ensure solar projects keep delivering impact for years to come? As Senior Asset Manager at Resonant Energy, you'll own the performance and long-term viability of our clients’ solar portfolios; monitoring systems, solving technical problems, and building the scalable program infrastructure that delivers on our mission.
What You'll Do You'll serve as the manager for everything that happens after a solar project goes live. That means monitoring production across our clients’ portfolios, troubleshooting performance issues remotely and in the field, and coordinating repairs with technicians and installation partners. You'll manage client relationships through the full service lifecycle—from onboarding to resolving technical escalations—while ensuring incentive billing and credit allocation stay accurate and compliant. Beyond day-to-day operations, you'll lead process improvement initiatives including migrating our systems from Google Sheets to Salesforce, develop program-level KPIs and profitability analysis, and supervise and develop direct report(s).
What Makes This Role Exciting This isn't just asset management, it's stewardship of clean energy infrastructure that is actively reducing energy costs and building wealth in under-invested communities. You'll have real ownership over a growing program, with the opportunity to shape its systems, economics, and team from the inside. Every efficiency you create and every system you stabilize translates directly into expanded community impact.
You’ll Thrive If You
Are analytically sharp and technically fluent
Have a direct and confident communication style
Stay calm, compassionate and professional in high-stakes situations
Enjoy balancing independent, detail oriented work with working collaboratively with diverse external stakeholders to deliver results
Take true ownership of systems and are always looking for ways to make them work better
Your Responsibilities System Monitoring and Troubleshooting
Monitor production across operating project portfolio and identify performance concerns requiring intervention
Independently troubleshoot system issues remotely and coordinate resolution with clients, installation partners, and technicians
Plan and manage recurring site inspections; schedule and oversee maintenance site visits
Ensure effective, efficient repairs through active problem-solving with technicians and clear billing determination (warrantied vs. non-warrantied work)
Establish quality assurance standards for installation partner performance and hold partners accountable
Serve as primary liaison between clients and repair technicians throughout service delivery
Onboard new and legacy clients to monitoring program
Incentive Management
Ensure ongoing billing matches solar production per project contracts; generate invoices for credit allocation and PPAs
Maintain tracking system for credit allocation billing
Provide client training on production data, billing processes, and credit allocation systems
Report production data and credit allocation to relevant regulators
Process Improvement
Identify and implement operational improvements that measurably reduce costs, improve service quality, or increase efficiency
Develop and maintain O&M database tracking operational projects, performance data, maintenance tickets, and program economics
Lead migration from Google Sheets to Salesforce through scoping, testing, and user feedback
Build scalable systems and workflows that support portfolio growth without proportional staffing increase
Collaborate with leadership on program planning, KPIs, and profitability analysis
Supervisory
Manage performance and development of direct report(s), setting clear expectations, providing regular feedback, conducting performance reviews, and addressing performance issues
Your Qualifications Alignment with our Principles
Community:
We support communities in leading their own clean energy transition and advocate for equitable solar policy.
Equity:
We build wealth in under-invested communities affected by the climate crisis and commit to anti-racist practices.
Excellence:
We do the right things, in the right way and prioritize social and environmental impact alongside economic goals in everything we do.
Innovation:
We implement creative solutions to expand solar access because the industry isn't moving fast enough.
Integrity:
We're trusted partners who communicate transparently and view profit as a means to expand our impact.
Culture:
We balance mission urgency with work-life balance, support, fun and investing in our team's growth.
Education, Experience & Credentials
Bachelor's degree in engineering, business, operations, or related field
4+ years of solar PV installation, commissioning, or operations & maintenance experience
1+ years managing direct report(s) - experience setting expectations, providing feedback, conducting reviews, and managing performance
Direct client-facing experience managing service delivery, resolving technical escalations, and handling difficult conversations
Demonstrated track record of identifying and implementing process improvements that measurably improved efficiency, reduced costs, or enhanced quality
Preferred:
Master's degree in business, engineering, or related field
Experience with Solar Live Monitoring platforms and integrations
Asset management or portfolio management experience in renewable energy
NABCEP Associate (or higher) certification
Experience implementing automation, building dashboards, or improving data/reporting systems
Experience generating business development opportunities (referrals, repeat business) from service relationships
Ability to Demonstrate our Standards of Excellence
Ownership:
You can trust us to deliver—we take initiative, keep others informed, and demonstrate personal responsibility for outcomes and quality of work.
Collaboration:
You can connect and work well with us—we address issues that hinder teamwork directly, navigate disagreements with care, and openly contribute our ideas while building awareness of our blind spots.
Adaptability/Resilience:
You can count on us when things don't go as planned—we stay composed, adapt quickly, and find solutions instead of getting stuck or overwhelmed.
Operational Excellence:
You can rely on our work to be holistic and thorough—we deliver accurate results, anticipate how our work affects others, and actively improve processes along the way.
Growth:
You can learn and grow with us—we approach challenges with curiosity, exchange feedback constructively, help identify development opportunities, and value effort and collaboration alongside results.
Core Competencies
Ability to understand solar PV system design, diagnose failure modes, and troubleshoot technical issues through root cause analysis
Ability to make sound analytical decisions on complex technical problems with incomplete information and competing tradeoffs
Ability to design and optimize processes, implement scalable workflows, and identify inefficiencies before they compound
Ability to manage program economics including cost drivers, pricing, margins, and service delivery profitability
Ability to interpret and manage to contract and SLA commitments across a growing portfolio of client assets
Ability to coordinate effectively across multiple stakeholders with competing priorities
Ability to build productive relationships with clients, contractors, and internal teams while communicating directly and professionally under pressure
Ability to set clear expectations, provide developmental feedback, hold accountability, and coach direct reports for growth
Computing, Software and Language Skills
Ability to use Google Workspace products
Proficiency in either Google Sheets or Microsoft Excel
Ability to use a Macbook/Apple OS
Native or fluent English language skills
Preferred:
Proficiency in Salesforce
Working Environment & Conditions Work Environment
This role primarily works in a standard, temperature controlled office environment on the second floor of a building with an elevator
Constant sitting or standing; standing desks are provided
Constant computer use
Infrequent site visits to troubleshoot issues
Must be able to access assets in inaccessible areas, such as roofs
Infrequent exposure to hazards
Infrequent exposure to adverse conditions
Travel
Occasional site visits that require driving; the company reimburses mileage at federally set rates
Compensation & Benefits Package Compensation
Base Salary: $86,000 - $95,000
Comprehensive Health & Wellness
Healthcare: 100% premium coverage for you and your children, 33% coverage for your spouse
Dental: 100% premium coverage for you
Vision: Affordable premium w/exam, glasses, and contacts allowances
Mental Health Support: $100 monthly reimbursement for mental health services
Health and Dependent Care FSA: Save money on pre-tax deductions for necessary expenses
Retirement: 401k with 3% employer match to help build your financial future
Generous Time Off
Vacation: 18 days annually
Sick Leave: 8 days annually
Holidays: 13 annually
Parental Leave: Up to 12 weeks fully paid time to bond
Community Impact: 8 hours for volunteering, GOTV, and mission aligned activism
Voting Leave: 3 hours off to do your civic duty
Other time as necessary, e.g. Jury duty, bereavement, etc.
Growth & Development
Professional Development Budget: Dedicated funding for each team member's growth
Culture Building: Quarterly company-wide events for fun and giving back
Commuter & Lifestyle Benefits
Commuter Support Options:
Monthly T-pass
Commuter Rail reimbursement
Bike allowance for eco-friendly commuting
Schedule Flexibility: Option for 8am-4pm schedule to fit your life
Remote Work: 6 weeks of fully remote work flexibility annually
Friday Hard Stop: End work at 4pm to socialize with your colleagues
Employee Ownership Opportunity
Eligible for Options Agreement or Profit Sharing: Real financial participation
Unlimited PTO: Trust-based time off
Democratic Voice: Voting to elect delegates to join founders in making key company decisions
Shape Our Future: Direct input on strategic direction
Become a true partner in our mission - Eligible to apply after 3 years:
EEO Statement Resonant Energy is committed to the principles of equal employment; we uphold all federal, state, and local laws providing equal employment opportunities, as well as raise the bar to ensure equal employment opportunity for individuals that the law does not protect. All applicants will be considered without regard to race, color, ancestry, national origin, religion, sex, gender identity, gender expression, sexual orientation, pregnancy or pregnancy condition, reproductive health decision-making, age, disability, medical condition, genetic information, marital status, military or veteran status.
Apply Today! If you need assistance in submitting your application to accommodate a disability, please contact Leah Blaxter, Sr. People Operations Manager at (508) 433-0117.
#J-18808-Ljbffr