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Enterprise Customer Success Manager - Growth & Retention

Palm Venture Studios, Boston, MA, United States


A customer success-focused technology firm is seeking a skilled Customer Success Manager to enhance customer relationships and drive value through analytics. This position involves managing a portfolio of Enterprise and Mid-Market customers to achieve high product adoption and satisfaction. The ideal candidate will have proven experience in managing SaaS customers and a strong analytical mindset. Compensation ranges from $130k to $170k OTE, complemented by competitive equity and health benefits. Role is based in Boston, MA. #J-18808-Ljbffr