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Director, Data Operations

Omnicom Media, Chicago, IL, United States


Omnicom Media (OM), the media services division of Omnicom Group Inc. (NYSE: OMC) – delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OM connects best‑in‑class capabilities that enable our full‑service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world’s leading brands in OM agencies around the globe.

We have an immediate need for a Director, Data Operations and are currently seeking individuals who are interested in temporary 3‑month engagement, who would potentially consider a full‑time, permanent role with us in the future. The Data Operations team is pivotal in the delivery of modern agency services. We are tightly integrated with planning and investment teams to deliver on and exceed our clients’ business goals.

External Facing Responsibilities

Lead taxonomy strategy conversations across key stakeholders for breakout of media reporting

Drive adoption of reporting automation across teams

Act as the subject‑matter expert for projects and processes relating to data quality

Gather reporting requirements for internal/external dashboards & reports

Facilitate communication and progression of tasks through regular status meetings and working sessions

Proactively elevate and resolve project roadblocks and issues

Manage project plans for internal/external reporting across internal teams

Assure timely follow‑through on all scheduled and ad‑hoc deliverables

Provide ongoing technical support for data ops processes and taxonomy recommendations

Internal Facing Responsibilities

Ensure compliance of data quality standards

Lead, mentor and train junior level staff and offshore teams

Create, gather and write data‑related standards and processes documents

Propose and generate targeted solutions on data quality issues and operational inefficiencies

Required Skills

Data Collection and Processing: Experienced in building data visualization solutions (Tableau, Datorama, Salesforce Marketing Cloud, etc.) as well as automation solutions (Alteryx, Datorama, etc.)

Excellent presentation and communication skills

Demonstrated knowledge of the function and formation of standardized taxonomy practices for more accurate and efficient data collection & automation

Expert in QA resolution

Experienced with planning, optimization and analysis tools (Planit, Prisma, DDS)

Expert familiarity with self‑serve tools within Search platforms (Google Ads, Bing, SA360), Programmatic DSPs (DV360, Yahoo, etc.), Ad Servers (CM360, Innovid, etc.), Social Platforms (Meta, Pinterest, TikTok, etc.) and Google Suite (Marketing Platform, Tag Manager, Analytics, Merchant Center)

Excellent project management skills

Education and Experience

A university degree in a related field, and 7–10 years of experience in advertising, management consulting, marketing or digital consulting

Knowledge of agency‑side execution processes

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range $90,000—$170,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in‑office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in‑office days may be adjusted over time, potentially increasing the number of required in‑office days based on business needs.

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