
VP, Client Success & Retention (West Region)
FirstService Residential, San Ramon, CA, United States
A community management company in San Ramon is seeking a Vice President of Client Success to focus on client retention during critical situations such as board elections and contract renewals. The ideal candidate should have strong communication and relationship-building skills, and experience in client-facing roles. This role involves developing strategies, assessing community sentiment, and collaborating with teams to ensure service excellence. Competitive compensation includes a salary range of $150K-$170K plus bonuses, along with comprehensive benefits including health plans and retirement options.
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