Senior Director, CX Strategy & AI Insights

A leading research and advisory firm is looking for a Senior Director Analyst to drive Customer Experience strategies. The ideal candidate will have over 12 years of relevant experience and be proficient in linking customer signals to business outcomes. Responsibilities include creating pivotal insights, engaging with CMOs, and participating in industry events. This role offers a flexible hybrid work environment, competitive salary range of $172,000 - $202,500, and excellent benefits, including a 401k match and generous PTO. #J-18808-Ljbffr