Remote Lead Service Designer – Federal CX & Transformation

A leading service design firm is looking for a Lead Service Designer to guide the design of end-to-end service experiences supporting federal agencies. In this role, you will collaborate with cross-functional teams, mentor junior designers, and directly communicate with federal leaders regarding customer experience strategies. The ideal candidate will have 7-12 years of relevant experience and strong skills in facilitation and stakeholder engagement. This remote position prefers candidates located in the Washington, DC metro area. #J-18808-Ljbffr