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Account Director, Paid Social

Kargo, New York, NY, United States


Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it.

Title Account Director, Paid Social

Job Type Full-time; 4 Days In Office

Job Location New York, NY | Chicago, IL | Los Angeles, CA

Salary Range $120,000 - 130,000

The Opportunity Kargo is hiring an Account Director to join our growing Customer Success team.

You will work closely with the rest of the Success team to manage customers’ performance marketing on social media, serve as the day-to-day owner of the accounts you manage and be able to speak to performance effectively. This role does not entail any sharing, post engagement, community building or other broader “social” responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach.

The Daily To-Do

Support Sr. Account Directors with campaign & account management duties

Delegate campaign management & technical tasks to Account Managers and Campaign Managers

Analyze direct response performance & compile custom reporting according to customer needs

Create, edit, optimize and scale social media campaigns based off complex performance trends

Train self-serve users in how to best use the Kargo Commerce software

Assist with back-end process such as feed mapping, creative scoping and more

Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more

Provide regular feedback to product team sourced from customers & your own experience

Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more

Qualifications

6 years of paid Facebook advertising & campaign management experience

Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies, etc

Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency

Substantial analytical & spreadsheet/Excel skills

Proactive approach to identifying and solving issues

Effective communication skills both written and verbal with considerable attention to detail

Ability to thrive in a dynamic, fast paced startup environment

Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus

Experience with 3rd party social platforms is a plus

History of managing a small team

Follow Our Lead

Big Picture: kargo.com

The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

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