Senior Director, ServiceNow Delivery – Federal VA Program

A technology solutions company is seeking a Director of ServiceNow Platform Support in McLean, Virginia. This senior role involves overseeing a portfolio for the Department of Veterans Affairs, focusing on delivery quality and client satisfaction. Key qualifications include over 10 years in IT service delivery, with at least 5 in senior federal leadership roles. Strong experience with the ServiceNow platform and proven skills in business process improvement are essential. The position can be performed remotely within the U.S., with an estimated 10% travel required. #J-18808-Ljbffr