Associate Director, Sales Training
ANGI Homeservices, New York, NY, United States
At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.
Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.
Angi at a glance
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
About the role The Associate Director, Sales Training leads the strategy and execution of learning programs for sales representatives and sales managers. This leader owns the end-to-end enablement experience—from new hire onboarding to advanced continuing education—ensuring that training delivery is effective, data-driven, and operationally aligned with financial and performance goals.
As a key leader in the Operations Performance Enablement function, you will bridge the gap between high-level strategy and field execution. You will lead a team of trainers to accelerate rep speed-to-proficiency and foster a culture of continuous improvement through AI-driven coaching and performance insights.
What you’ll do Strategic Enablement & Partnership
Sales & Recruiting Alignment : Act as a strategic partner to Sales and Recruiting leadership to align training capacity with hiring pipelines and business growth.
Program Architecture : Design and lead a scalable delivery framework that covers the entire employee lifecycle, from initial onboarding to leadership development.
Manager Empowerment : Drive specialized enablement programs for sales managers, focusing on coaching effectiveness and the adoption of AI-driven performance tools.
Operational Excellence & Program Governance
Delivery Standards : Establish and evolve SOPs for sales training, ensuring consistency across all programs including onboarding, upskilling, and certifications.
Resource & Capacity Management : Oversee trainer capacity planning and the logistical execution of complex programs, ensuring seamless transitions for new hires and promoted staff.
Content Lifecycle Management : Partner with Learning Design to ensure training content remains up to date, reflecting real-time business changes and performance trends.
Data-Driven Performance & Innovation
Effectiveness & Impact : Monitor and measure training effectiveness, utilizing data-driven recommendations to pivot strategies based on sales performance trends.
Continuous Improvement : Identify and pilot new delivery models and technologies to improve learner engagement, retention, and efficiency.
AI Integration : Leverage AI insights to enhance coaching quality and provide prescriptive feedback to the sales organization.
People Management : Lead and mentor a team of New Hire and Continuing Education Managers, fostering a culture of ownership and high performance.
Professional Growth : Direct the professional development of the broader training team, ensuring high standards for facilitation, coaching, and HR oversight.
Succession Planning : Contribute to broader talent planning strategies to build a robust pipeline of enablement professionals.
Who you are
6+ years of progressive experience in sales training or enablement, including proven experience leading managers or teams, with a track record of designing, executing, and scaling sales programs.
Strong data and analytics capabilities, including experience with dashboarding and reporting tools, to measure program effectiveness and guide decisions.
Expertise with Learning Management Systems to manage training delivery, learner progress, and compliance tracking.
Proficiency with content authoring and training development tools to create engaging, scalable learning experiences.
Highly resourceful and solutions-oriented, taking end-to-end ownership to deliver results while balancing strategy and execution, continuously improving processes, and adapting quickly in fast-paced, evolving environments.
Excellent communication, coaching, and program management skills essential for driving results and team development.
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
The salary band for this position range sfrom $110,000 - $160,000 commensurate with experience and performance . Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Angi Voluntary Demographics At Angi, we strive to make home services accessible to everyone, everywhere. We believe our workplace should reflect the diverse communities we serve. We are committed to building a team where every individual—regardless of race, gender identity, orientation, or background—feels empowered to make an impact. To help us ensure our recruitment process is truly barrier-free and inclusive, we invite you to share your demographic information. This is entirely voluntary and confidential ; your responses are used in aggregate to help us improve and will never be seen by the hiring team or used in a hiring decision.
Which categories describe you? Select all that apply to you: Select...
ANGI APPLICANTCALIFORNIA CONSUMER PRIVACY ACT NOTICEWe are providing this notice to our applicants as required under the California Consumer Privacy Act, which became effective January 1, 2020.We collect the below categories of personal information from you in connection with your potential employment with Angi for our purposes, including performing services and operations related to your employment; providing benefits, payroll, and other HR functions; security; quality and safety assurance; and compliance with laws and regulations.Identifiers (This may include but is not limited to name, address, email address, social security number, and driver’s license number)Personal Records (This may include but is not limited to telephone number, education and employment history, and bank account number)Personal Characteristics and Traits (This may include but is not limited to: sex, marital status, veteran status, familial status, race, disability, and gender identity)Commercial Information (This may include but is not limited to benefits records and records of reimbursement of expenses)Sensory Data (This may include but is not limited to audio and/or visual recordings such as through security cameras in the workplace)Professional and Employment Information (This may include but is not limited to resume, background check results, and references)Non-public Education Records (This may include but is not limited to: educational institution transcripts and records) * Select...
Please provide your full home mailing address. *
Example format:
Street Address
In which state or province do you permanently reside? * Select...
#J-18808-Ljbffr
Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.
Angi at a glance
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
About the role The Associate Director, Sales Training leads the strategy and execution of learning programs for sales representatives and sales managers. This leader owns the end-to-end enablement experience—from new hire onboarding to advanced continuing education—ensuring that training delivery is effective, data-driven, and operationally aligned with financial and performance goals.
As a key leader in the Operations Performance Enablement function, you will bridge the gap between high-level strategy and field execution. You will lead a team of trainers to accelerate rep speed-to-proficiency and foster a culture of continuous improvement through AI-driven coaching and performance insights.
What you’ll do Strategic Enablement & Partnership
Sales & Recruiting Alignment : Act as a strategic partner to Sales and Recruiting leadership to align training capacity with hiring pipelines and business growth.
Program Architecture : Design and lead a scalable delivery framework that covers the entire employee lifecycle, from initial onboarding to leadership development.
Manager Empowerment : Drive specialized enablement programs for sales managers, focusing on coaching effectiveness and the adoption of AI-driven performance tools.
Operational Excellence & Program Governance
Delivery Standards : Establish and evolve SOPs for sales training, ensuring consistency across all programs including onboarding, upskilling, and certifications.
Resource & Capacity Management : Oversee trainer capacity planning and the logistical execution of complex programs, ensuring seamless transitions for new hires and promoted staff.
Content Lifecycle Management : Partner with Learning Design to ensure training content remains up to date, reflecting real-time business changes and performance trends.
Data-Driven Performance & Innovation
Effectiveness & Impact : Monitor and measure training effectiveness, utilizing data-driven recommendations to pivot strategies based on sales performance trends.
Continuous Improvement : Identify and pilot new delivery models and technologies to improve learner engagement, retention, and efficiency.
AI Integration : Leverage AI insights to enhance coaching quality and provide prescriptive feedback to the sales organization.
People Management : Lead and mentor a team of New Hire and Continuing Education Managers, fostering a culture of ownership and high performance.
Professional Growth : Direct the professional development of the broader training team, ensuring high standards for facilitation, coaching, and HR oversight.
Succession Planning : Contribute to broader talent planning strategies to build a robust pipeline of enablement professionals.
Who you are
6+ years of progressive experience in sales training or enablement, including proven experience leading managers or teams, with a track record of designing, executing, and scaling sales programs.
Strong data and analytics capabilities, including experience with dashboarding and reporting tools, to measure program effectiveness and guide decisions.
Expertise with Learning Management Systems to manage training delivery, learner progress, and compliance tracking.
Proficiency with content authoring and training development tools to create engaging, scalable learning experiences.
Highly resourceful and solutions-oriented, taking end-to-end ownership to deliver results while balancing strategy and execution, continuously improving processes, and adapting quickly in fast-paced, evolving environments.
Excellent communication, coaching, and program management skills essential for driving results and team development.
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
The salary band for this position range sfrom $110,000 - $160,000 commensurate with experience and performance . Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Angi Voluntary Demographics At Angi, we strive to make home services accessible to everyone, everywhere. We believe our workplace should reflect the diverse communities we serve. We are committed to building a team where every individual—regardless of race, gender identity, orientation, or background—feels empowered to make an impact. To help us ensure our recruitment process is truly barrier-free and inclusive, we invite you to share your demographic information. This is entirely voluntary and confidential ; your responses are used in aggregate to help us improve and will never be seen by the hiring team or used in a hiring decision.
Which categories describe you? Select all that apply to you: Select...
ANGI APPLICANTCALIFORNIA CONSUMER PRIVACY ACT NOTICEWe are providing this notice to our applicants as required under the California Consumer Privacy Act, which became effective January 1, 2020.We collect the below categories of personal information from you in connection with your potential employment with Angi for our purposes, including performing services and operations related to your employment; providing benefits, payroll, and other HR functions; security; quality and safety assurance; and compliance with laws and regulations.Identifiers (This may include but is not limited to name, address, email address, social security number, and driver’s license number)Personal Records (This may include but is not limited to telephone number, education and employment history, and bank account number)Personal Characteristics and Traits (This may include but is not limited to: sex, marital status, veteran status, familial status, race, disability, and gender identity)Commercial Information (This may include but is not limited to benefits records and records of reimbursement of expenses)Sensory Data (This may include but is not limited to audio and/or visual recordings such as through security cameras in the workplace)Professional and Employment Information (This may include but is not limited to resume, background check results, and references)Non-public Education Records (This may include but is not limited to: educational institution transcripts and records) * Select...
Please provide your full home mailing address. *
Example format:
Street Address
In which state or province do you permanently reside? * Select...
#J-18808-Ljbffr