Director - Product Management Liberty Lake, Washington
OpenEye Web Services, Liberty Lake, WA, United States
As Director of Product, you will define and drive the product strategy for OpenEye’s intelligent video security platform, empowering organizations globally with trusted, proactive intelligence that transforms how they operate and protects what matters most. You will translate market opportunity, customer insight, and competitive intelligence into a clear roadmap that delivers differentiated value in a rapidly evolving VSaaS and intelligent video market.
You will lead and develop a team of Product Managers, elevating product rigor, discovery discipline, and strategic thinking across the organization. Your leadership will ensure that we are not simply shipping features, but solving meaningful customer problems that drive measurable business outcomes.
This role requires a seasoned product leader who has owned revenue-impacting product portfolios, led cross-functional execution at scale, and influenced executive direction through data, insight, and strategic clarity. You will balance long-term platform vision with near-term delivery, ensuring OpenEye remains competitive in an increasingly AI-driven and cloud-first security landscape.
Role and Responsibilities
Align product vision and strategy for your portfolio, with company objectives and market opportunity
Lead, mentor, and develop Product Managers, strengthening discovery practices, outcome-based planning, and product craft
Drive rigorous product discovery through customer engagement, market analysis, usability insight, and data-driven experimentation
Evolve product strategy and roadmap, ensuring prioritization decisions are grounded in customer value, business impact, and technical feasibility
Translate market requirements into clear product requirements, acceptance criteria, and success metrics
Partner closely with Engineering, UX, and Quality to ensure high-quality execution and on-time delivery of roadmap commitments
Establish measurable KPIs and accountability frameworks to track adoption, retention, revenue contribution, and customer satisfaction
Influence go-to-market strategy in collaboration with Sales, Marketing, and Customer Success
Serve as a cross-functional leader, aligning stakeholders around priorities and communicating strategy effectively at all levels of the organization
Drive how AI, and other emerging technologies, evolve within the OWS platform and across the Product Organization
Ensure continuous improvement in product management processes, tooling, and organizational effectiveness
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in Business, Engineering, Computer Science, or a related field
8–10+ years of experience in product management, including demonstrated leadership of Product Managers
Proven track record of owning and delivering successful SaaS or cloud-based product portfolios
Experience defining product strategy and roadmaps tied to measurable business outcomes
Strong analytical capability with experience using data to inform product decisions
Demonstrated ability to influence cross-functional teams and executive stakeholders
Experience managing complex software initiatives from discovery through launch
Exceptional communication skills with the ability to articulate product vision and tradeoffs clearly
Experience mentoring and developing product talent
Preferred Qualifications
Experience in video surveillance, VSaaS, physical security, IoT, or adjacent technical domains
Experience building or scaling AI-enabled or data-driven products
Demonstrated success operating in competitive, fast-evolving markets
Experience working in hybrid hardware/software environments
Familiarity with modern software development methodologies (Agile, Scrum, dual-track discovery)
MBA or advanced technical degree
Please note that sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position at this time.
The Perks!
Employees are eligible to purchase company stock at a discounted rate
Collaborative, fun, creative culture where idea sharing is encouraged
Casual dress (Jeans are welcome!)
Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
Up to $5,000 annual company match for 401k
Company paid short-term/long-term disability, AD&D and life insurance
Paid maternity and paternity leave
15 Days of Paid Vacation accrued per year (increases after year 3)
7 Paid Sick/Wellness days per year
9 Paid Holidays per year
This position is eligible for a flexible hybrid work schedule
Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
Employee Equipment Program – Free Alarm.com system for your home!
About OpenEye OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easy‑to‑use, comprehensive video management systems backed by our signature Heroic Customer Service® and support.
Our on‑premise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.
OpenEye is an Equal Opportunity Employer OpenEye is an Equal Opportunity Employer.
Base Salary Range $115,000 - $180,000 USD
Voluntary Questions (U.S. Applicants) The information you provide will be used to evaluate our diversity recruiting initiatives. Submission of this information is completely voluntary and will not be used in any employment decisions.
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You will lead and develop a team of Product Managers, elevating product rigor, discovery discipline, and strategic thinking across the organization. Your leadership will ensure that we are not simply shipping features, but solving meaningful customer problems that drive measurable business outcomes.
This role requires a seasoned product leader who has owned revenue-impacting product portfolios, led cross-functional execution at scale, and influenced executive direction through data, insight, and strategic clarity. You will balance long-term platform vision with near-term delivery, ensuring OpenEye remains competitive in an increasingly AI-driven and cloud-first security landscape.
Role and Responsibilities
Align product vision and strategy for your portfolio, with company objectives and market opportunity
Lead, mentor, and develop Product Managers, strengthening discovery practices, outcome-based planning, and product craft
Drive rigorous product discovery through customer engagement, market analysis, usability insight, and data-driven experimentation
Evolve product strategy and roadmap, ensuring prioritization decisions are grounded in customer value, business impact, and technical feasibility
Translate market requirements into clear product requirements, acceptance criteria, and success metrics
Partner closely with Engineering, UX, and Quality to ensure high-quality execution and on-time delivery of roadmap commitments
Establish measurable KPIs and accountability frameworks to track adoption, retention, revenue contribution, and customer satisfaction
Influence go-to-market strategy in collaboration with Sales, Marketing, and Customer Success
Serve as a cross-functional leader, aligning stakeholders around priorities and communicating strategy effectively at all levels of the organization
Drive how AI, and other emerging technologies, evolve within the OWS platform and across the Product Organization
Ensure continuous improvement in product management processes, tooling, and organizational effectiveness
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in Business, Engineering, Computer Science, or a related field
8–10+ years of experience in product management, including demonstrated leadership of Product Managers
Proven track record of owning and delivering successful SaaS or cloud-based product portfolios
Experience defining product strategy and roadmaps tied to measurable business outcomes
Strong analytical capability with experience using data to inform product decisions
Demonstrated ability to influence cross-functional teams and executive stakeholders
Experience managing complex software initiatives from discovery through launch
Exceptional communication skills with the ability to articulate product vision and tradeoffs clearly
Experience mentoring and developing product talent
Preferred Qualifications
Experience in video surveillance, VSaaS, physical security, IoT, or adjacent technical domains
Experience building or scaling AI-enabled or data-driven products
Demonstrated success operating in competitive, fast-evolving markets
Experience working in hybrid hardware/software environments
Familiarity with modern software development methodologies (Agile, Scrum, dual-track discovery)
MBA or advanced technical degree
Please note that sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position at this time.
The Perks!
Employees are eligible to purchase company stock at a discounted rate
Collaborative, fun, creative culture where idea sharing is encouraged
Casual dress (Jeans are welcome!)
Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
Up to $5,000 annual company match for 401k
Company paid short-term/long-term disability, AD&D and life insurance
Paid maternity and paternity leave
15 Days of Paid Vacation accrued per year (increases after year 3)
7 Paid Sick/Wellness days per year
9 Paid Holidays per year
This position is eligible for a flexible hybrid work schedule
Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
Employee Equipment Program – Free Alarm.com system for your home!
About OpenEye OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easy‑to‑use, comprehensive video management systems backed by our signature Heroic Customer Service® and support.
Our on‑premise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.
OpenEye is an Equal Opportunity Employer OpenEye is an Equal Opportunity Employer.
Base Salary Range $115,000 - $180,000 USD
Voluntary Questions (U.S. Applicants) The information you provide will be used to evaluate our diversity recruiting initiatives. Submission of this information is completely voluntary and will not be used in any employment decisions.
#J-18808-Ljbffr