
CX Strategy & AI Consultant — Transform Digital CX
TELUS Digital, Columbus, OH, United States
A leading digital consultancy is seeking a CX Strategy & AI Consultant to drive digital and AI transformation initiatives within contact center operations. Located in Columbus, OH, the role requires a strong strategic mindset and expertise in tech/AI stack considerations for superior customer experience. The ideal candidate will have over 3 years in management consulting and will help define and deploy AI solutions to improve operational outcomes. A compelling compensation range of $140K to $200K reflects the leadership nature of this position.
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