Solution Advisor Expert CX
SAP, Chicago, IL, United States
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Location:
Chicago or located near an SAP office in Midwest
Job Overview:
We are excited to announce a career opportunity for a Solution Advisor – Customer Experience Expert. This senior‑level role is critical to driving bookings, demand generation, adoption, and long‑term customer success for SAP’s CX solutions. As a trusted advisor you will collaborate closely with account teams, engage with C‑level executives, and align SAP offerings with the complex business and technological needs of your clients. This is your chance to make a measurable impact and help shape SAP’s leadership in the Customer Experience market.
What You’ll Do
Drive Demand: Lead executive briefings, workshops, and events to build a strong pipeline for SAP CX solutions.
Engage Executives: Establish trust with senior stakeholders and articulate SAP’s value proposition.
Advance Deals: Qualify high‑potential opportunities and guide them through the sales cycle.
Ensure Adoption: Support post‑sale success and foster long‑term customer relationships.
Lead Workshops & Events: Deliver Value Exploration and Innovation workshops; represent SAP internally and externally.
Strategic Alignment: Partner with account teams for cross‑suite solutioning and BOM creation.
Mentor & Influence: Coach junior Solution Advisors and contribute to Voice of the Field initiatives.
What You Bring
Experience:
10+ years in SAP ERP‑related enterprise software sales, solution advisory, or consulting, with proven success engaging C‑level executives and closing multi‑million‑dollar deals.
Expertise:
Demonstrated proficiency in SAP Customer Experience solutions including Commerce, Marketing, Sales and Service; hands‑on experience across multiple industries; highly skilled in promoting a cloud‑first approach and guiding customers through the transformation of their legacy environments to cloud‑based solutions.
Skills:
Exceptional communication and presentation; strong analytical and problem‑solving abilities; leadership in coaching and mentoring; ability to deliver compelling workshops and pitches.
Attributes:
Recognized as a trusted advisor with a strong personal brand; innovative, proactive mindset; collaborative team player with influence across functions.
Education:
Bachelor’s degree in Business, IT, or related field; MBA preferred.
Travel:
70–80% for customer engagements and events.
Bring Out Your Best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We Win With Inclusion SAP’s culture of inclusion, focus on health and wellbeing, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We are made stronger by the unique capabilities and qualities each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Equal Employment Opportunity & Accessibility Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Compensation Range Transparency SAP believes that pay transparency contributes to an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. The targeted annual combined range for this position is 194,100 – 411,600 USD. The actual amount offered to the successful candidate will be within that range, dependent on the key aspects of each case (education, skills, experience, scope of the role, location, etc.), as determined through the selection process. For a summary of SAP benefits and eligibility requirements, see the SAP North America Benefits information.
AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to the Guidelines for Ethical Usage of AI in the Recruiting Process.
#J-18808-Ljbffr
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Location:
Chicago or located near an SAP office in Midwest
Job Overview:
We are excited to announce a career opportunity for a Solution Advisor – Customer Experience Expert. This senior‑level role is critical to driving bookings, demand generation, adoption, and long‑term customer success for SAP’s CX solutions. As a trusted advisor you will collaborate closely with account teams, engage with C‑level executives, and align SAP offerings with the complex business and technological needs of your clients. This is your chance to make a measurable impact and help shape SAP’s leadership in the Customer Experience market.
What You’ll Do
Drive Demand: Lead executive briefings, workshops, and events to build a strong pipeline for SAP CX solutions.
Engage Executives: Establish trust with senior stakeholders and articulate SAP’s value proposition.
Advance Deals: Qualify high‑potential opportunities and guide them through the sales cycle.
Ensure Adoption: Support post‑sale success and foster long‑term customer relationships.
Lead Workshops & Events: Deliver Value Exploration and Innovation workshops; represent SAP internally and externally.
Strategic Alignment: Partner with account teams for cross‑suite solutioning and BOM creation.
Mentor & Influence: Coach junior Solution Advisors and contribute to Voice of the Field initiatives.
What You Bring
Experience:
10+ years in SAP ERP‑related enterprise software sales, solution advisory, or consulting, with proven success engaging C‑level executives and closing multi‑million‑dollar deals.
Expertise:
Demonstrated proficiency in SAP Customer Experience solutions including Commerce, Marketing, Sales and Service; hands‑on experience across multiple industries; highly skilled in promoting a cloud‑first approach and guiding customers through the transformation of their legacy environments to cloud‑based solutions.
Skills:
Exceptional communication and presentation; strong analytical and problem‑solving abilities; leadership in coaching and mentoring; ability to deliver compelling workshops and pitches.
Attributes:
Recognized as a trusted advisor with a strong personal brand; innovative, proactive mindset; collaborative team player with influence across functions.
Education:
Bachelor’s degree in Business, IT, or related field; MBA preferred.
Travel:
70–80% for customer engagements and events.
Bring Out Your Best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We Win With Inclusion SAP’s culture of inclusion, focus on health and wellbeing, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We are made stronger by the unique capabilities and qualities each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Equal Employment Opportunity & Accessibility Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Compensation Range Transparency SAP believes that pay transparency contributes to an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. The targeted annual combined range for this position is 194,100 – 411,600 USD. The actual amount offered to the successful candidate will be within that range, dependent on the key aspects of each case (education, skills, experience, scope of the role, location, etc.), as determined through the selection process. For a summary of SAP benefits and eligibility requirements, see the SAP North America Benefits information.
AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to the Guidelines for Ethical Usage of AI in the Recruiting Process.
#J-18808-Ljbffr