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In Home Sales Consultant

Pella Windows and Doors of WNY, Rochester, NY, United States


Overview Pella Windows and Doors of Western New York is a trusted high-quality window and door solutions provider. We pride ourselves on delivering a premium experience from consultation to installation. Our local team is committed to customer satisfaction and helping you succeed.

Base pay range: $65,000.00/yr - $90,000.00/yr. This range is provided by Pella Windows and Doors of WNY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As an In-Home Sales Consultant (Residential Sales Representative) at Pella Windows and Doors of WNY, you will meet with homeowners to provide customized window and door replacement solutions backed by the Pella Promise. This role is ideal for driven, customer-focused professionals who thrive in consultative sales and enjoy face-to-face interactions in a residential setting.

This is a salary plus commission role, with mileage reimbursement for all work-related travel. You’ll work a hybrid schedule — from home, our office, and in the field — meeting customers during evenings, weekdays, and some Saturdays.

Responsibilities

Deliver Pella’s proven in-home sales process to consult with customers and close sales

Prepare and present detailed price quotes during each appointment

Respond to all customer inquiries within 24 hours

Meet or exceed individual sales goals and customer satisfaction targets

Maintain expertise on all Pella products, services, and the competitive landscape

Manage customer records and communications using CRM tools

Conduct follow-ups, generate referrals, and represent Pella at events or home shows

Qualifications

A natural ability to earn trust and build rapport with homeowners

Strong consultative selling and objection-handling skills

Experience in residential or outside sales is preferred

Technical aptitude or familiarity with construction is a plus

High sense of urgency and motivation to close the sale on first interaction

Team mindset, with the ability to work independently

Benefits

Competitive base salary plus commission

Mileage reimbursement for work-related travel

Sales training and ongoing support

Opportunities for advancement in a reputable, nationally recognized brand

A hybrid work structure that combines independence and flexibility

About Pella of WNY Pella Windows and Doors of Western New York is a trusted high-quality window and door solutions provider. We pride ourselves on delivering a premium experience from consultation to installation. Our local team is committed to customer satisfaction and to helping you succeed.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Customer Service, and Business Development

Industries

Retail

Retail Building Materials and Garden Equipment

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