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Performance Improvement Consultant

Barnes-Jewish Hospital, Saint Louis, MO, United States


Additional Information About The Role BJC is hiring for a Performance Improvement Consultant. This role is remote, but looking to St. Louis area. Onsite will be required at times. This position will be focusing on data and performance improvement. We are looking for applicants with a Healthcare background and data analytics.

Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. Our mission is to provide a team of empowered professionals providing continued improvement in patient care and equipment planning & support technologies.

This team provides Clinical Engineering, Imaging Informatics, Clinical Equipment Asset Management and Planning and Clinical Equipment Capital Project Management services throughout the BJC HealthCare system by: serving patients through operational support and maintenance management of diagnostic, treatment, and patient support technologies, directly serving users, owners, and managers of medical equipment, servicing medical equipment planned, demand and corrective maintenance, providing operational support for functions employing medical technology, supporting Risk Management and Environmental Health & Safety (EH&S) functions, supporting technology asset management, acquisition, and disposal, maintenance contract management and capital project planning and management, and providing clinical equipment planning expertise for BJC Healthcare projects, working directly with BJC PD&C, BJC Entity Representatives, Architects, Engineers, contractors, etc. during the entire project.

Role Purpose Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes. Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.

Responsibilities

Perform tasks related to 6 Sigma, Lean, rapid improvement events and associated activities.

Project scoping, planning, execution, analysis, and tracking.

Change management.

Team facilitation.

Data collection and analysis.

Risk/Issue identification and mitigation.

Stakeholder tollgates/reports.

Assist in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies.

Define and measure problems and undesired outcomes/metrics, including voice of the customer, data collection, value stream and process mapping of current state, stakeholder assessment.

Develop future state goals and conduct gap analysis between current state and future state.

Use data analysis and Lean/6 Sigma methods for root cause assessment, stakeholder support, and gap identification.

Conduct improvement activities through engagement of teams, subject matter experts, stakeholders, and benchmarking.

Facilitate rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization, and other objectives.

Identify countermeasures needed to address root causes.

Implement rollouts, sustainment/control plans for solutions.

Build project approval and charters, work breakdown structures, schedules, dependencies, resource assignments.

Track and analyze task completion, risk/issues, mitigation strategies.

Complete or manage appropriate report and dashboard documents and keep stakeholders informed.

Minimum Requirements Education:

Bachelor's Degree

Experience:

No Supervisor Experience

Preferred Experience:

2-5 years

Supervisor Experience:

2 years

Licenses & Certifications:

Lean/Six Sigma

Benefits And Legal Statement BJC Total Rewards:

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date

Disability insurance paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

Not all benefits apply to all jobs.

Equal Opportunity Employer

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