Post-Sales Account Manager
Locala, Coral Gables, FL, United States
Locala
is the world’s leading commerce media platform, leveraging consumer insights and location data to increase brand awareness, drive consumers to store, and deliver smarter business outcomes. Our proprietary technology enables local advertising and insights at scale, all while meeting the highest user privacy standards in the industry.
What You’ll Do
Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
Develop & deliver performance reports to clients and benchmark those results against similar campaigns.
Work independently and collaboratively as part of a team.
Develop strong relationships with customers, connect with key business executives and stakeholders.
Work alongside trading teams to monitor campaign performance and leverage data‑driven results to conduct campaign upsells.
Answer client queries and identify new business opportunities among existing customers.
Responsible for the creation and delivery of reporting, providing analysis of performance.
Manage projects with the design team to deliver best‑in‑class creative executions.
Liaise with cross‑functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and advise clients on basic technical questions.
This role is not centered around sales but rather focuses on managing campaigns/accounts. Hands‑on media experience (i.e., programmatic, display, audio, CTV, DOOH) is crucial for this position.
Your profile
All candidates must be based in Miami or NYC and be willing to work a hybrid schedule.
2-3 years experience in the Ad Tech/Digital advertising field
Highly organized and able to prioritize
Ability to self‑manage, juggle multiple priorities & meet deadlines with a strong attention to detail
Proficient in analyzing large datasets and prioritizing them into actionable insights
Excellent communication skills
Client facing experience
Comfortable with a start‑up environment, open to facing interesting challenges globally with a problem‑solving & resourceful mindset
Benefits
Medical, Dental & Vision Insurance - 100% paid for the employee‑only, 80% for dependents
401k with Company Match
Paid Parental Leave
Paid Vacation, Sick Time & Holidays
#J-18808-Ljbffr
is the world’s leading commerce media platform, leveraging consumer insights and location data to increase brand awareness, drive consumers to store, and deliver smarter business outcomes. Our proprietary technology enables local advertising and insights at scale, all while meeting the highest user privacy standards in the industry.
What You’ll Do
Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
Develop & deliver performance reports to clients and benchmark those results against similar campaigns.
Work independently and collaboratively as part of a team.
Develop strong relationships with customers, connect with key business executives and stakeholders.
Work alongside trading teams to monitor campaign performance and leverage data‑driven results to conduct campaign upsells.
Answer client queries and identify new business opportunities among existing customers.
Responsible for the creation and delivery of reporting, providing analysis of performance.
Manage projects with the design team to deliver best‑in‑class creative executions.
Liaise with cross‑functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and advise clients on basic technical questions.
This role is not centered around sales but rather focuses on managing campaigns/accounts. Hands‑on media experience (i.e., programmatic, display, audio, CTV, DOOH) is crucial for this position.
Your profile
All candidates must be based in Miami or NYC and be willing to work a hybrid schedule.
2-3 years experience in the Ad Tech/Digital advertising field
Highly organized and able to prioritize
Ability to self‑manage, juggle multiple priorities & meet deadlines with a strong attention to detail
Proficient in analyzing large datasets and prioritizing them into actionable insights
Excellent communication skills
Client facing experience
Comfortable with a start‑up environment, open to facing interesting challenges globally with a problem‑solving & resourceful mindset
Benefits
Medical, Dental & Vision Insurance - 100% paid for the employee‑only, 80% for dependents
401k with Company Match
Paid Parental Leave
Paid Vacation, Sick Time & Holidays
#J-18808-Ljbffr