Cloud Architect
NTT DATA, Inc., Austin, TX, United States
We are currently seeking a Cloud Architect to join our team in Austin, Texas.
Cloud Operations and Support
Support customer self‑provisioned cloud instances across AWS, Azure, GCP, and OCI with security guardrails and backend deployment.
Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
Lead root cause analysis and prepare post‑mortem documentation for major incidents.
Execute patch management, upgrades, and regular maintenance activities.
Develop and maintain backup, disaster recovery, and failover strategies and operations.
Participate in on‑call rotations and after‑hours support as needed.
Automation and Infrastructure Management
Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform and CloudFormation.
Use scripting languages such as Python, Bash, or PowerShell to automate recurring tasks and operational processes.
Champion the use of configuration management tools and assist with DevOps pipeline integrations.
Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
Security and Compliance
Ensure adherence to security best practices including least‑privilege access, encryption, and secure network configurations.
Implement and manage identity and access management (IAM) policies and roles.
Monitor, identify, and remediate security vulnerabilities discovered through scanning tools or external advisories.
Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
Collaboration and Documentation
Collaborate with application, security, and network teams for solution delivery and ongoing support.
Mentor junior engineers and provide technical guidance as needed.
Create and maintain technical documentation, runbooks, and standard operating procedures (SOPs).
Participate in client calls to provide technical input when required.
Education & Certifications
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
At least two of the following certifications:
AWS Certified Solutions Architect or SysOps Administrator
Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert
Google Professional Cloud Architect or Cloud Engineer
Oracle Cloud Infrastructure Architect Associate or Professional
Experience
5+ years of multi‑cloud experience (AWS and Azure required).
6+ years of hands‑on experience in cloud engineering, operations, or support.
Preferred Requirements
DevOps or automation certifications (e.g., Kubernetes, Terraform).
ITIL Foundation or familiarity with support frameworks.
Experience working in managed services, NOC, SOC, or MSP environments.
Compensation & Benefits This remote role has a target compensation range of $94,736 – $180,525 for all US locations. The actual compensation will depend on location, experience, and skills. In addition, this position is eligible for incentive compensation and benefits including medical, dental, vision, life and AD&D insurance, short and long term disability, paid time off, employee assistance, a 401(k) program with company match, and additional voluntary or legally required benefits.
Equal Employment Opportunity NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Cloud Operations and Support
Support customer self‑provisioned cloud instances across AWS, Azure, GCP, and OCI with security guardrails and backend deployment.
Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
Lead root cause analysis and prepare post‑mortem documentation for major incidents.
Execute patch management, upgrades, and regular maintenance activities.
Develop and maintain backup, disaster recovery, and failover strategies and operations.
Participate in on‑call rotations and after‑hours support as needed.
Automation and Infrastructure Management
Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform and CloudFormation.
Use scripting languages such as Python, Bash, or PowerShell to automate recurring tasks and operational processes.
Champion the use of configuration management tools and assist with DevOps pipeline integrations.
Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
Security and Compliance
Ensure adherence to security best practices including least‑privilege access, encryption, and secure network configurations.
Implement and manage identity and access management (IAM) policies and roles.
Monitor, identify, and remediate security vulnerabilities discovered through scanning tools or external advisories.
Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
Collaboration and Documentation
Collaborate with application, security, and network teams for solution delivery and ongoing support.
Mentor junior engineers and provide technical guidance as needed.
Create and maintain technical documentation, runbooks, and standard operating procedures (SOPs).
Participate in client calls to provide technical input when required.
Education & Certifications
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
At least two of the following certifications:
AWS Certified Solutions Architect or SysOps Administrator
Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert
Google Professional Cloud Architect or Cloud Engineer
Oracle Cloud Infrastructure Architect Associate or Professional
Experience
5+ years of multi‑cloud experience (AWS and Azure required).
6+ years of hands‑on experience in cloud engineering, operations, or support.
Preferred Requirements
DevOps or automation certifications (e.g., Kubernetes, Terraform).
ITIL Foundation or familiarity with support frameworks.
Experience working in managed services, NOC, SOC, or MSP environments.
Compensation & Benefits This remote role has a target compensation range of $94,736 – $180,525 for all US locations. The actual compensation will depend on location, experience, and skills. In addition, this position is eligible for incentive compensation and benefits including medical, dental, vision, life and AD&D insurance, short and long term disability, paid time off, employee assistance, a 401(k) program with company match, and additional voluntary or legally required benefits.
Equal Employment Opportunity NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr