Engagement Health Director
Huron, Chicago, IL, United States
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
This resource will be responsible for owning the strategy, governance, and execution of Engagement Health (EH), a program designed to support Healthcare engagements in achieving positive outcomes for our clients and teams. This individual will partner with senior leaders to ensure complex engagements deliver strong client outcomes, contribute heavily to the design and implementation of the enterprise Engagement Delivery Excellence (EDE) initiative, and should operate with a dual healthcare/enterprise lens, independent judgment, and influence across capabilities to drive adoption and accountability.
Key Responsibilities Engagement Delivery Excellence (EDE)
Provide input and influence design standards for the remaining EDE workstreams, including Delivery Success Forums, QA, and Post-Project Wrap-Up
Ensure successful execution, change management, and transition to enterprise EDE processes and standards in the Healthcare Industry/Capability
Contribute to vision for future resourcing enterprise EDE resourcing
Executive Partnership & Judgment
Advise Managing Directors and Principals through synthesis of engagement insights and enterprise themes
Exercise sound judgment in complex situations, including escalation and senior leader engagement
Present to executive teams at the industry, business unit, and/or capability level on themes, risks, and opportunities identified
Change & Enablement
Drive adoption of EH practices through influence, training, clear expectations, and accountability
Direct continuous improvement at scale by simplifying workflows, standardizing best practices, and ensuring adoption
Guide and partner with EH Champions, who are responsible for capturing themes and driving change within respective capabilities
Insights & Analytics
Translate qualitative and quantitative data (e.g., QA feedback, Project Health, EH meeting discussions) into actionable insights
Partner with Operations and Technology teams to deliver executive-ready reporting and dashboards
People & Stakeholder Leadership
Lead and develop a small, high-impact team through coaching and performance management
Collaborate cross-functionally to embed engagement insights into delivery and talent processes
Candidate Requirements
7+ years in consulting or professional services with senior leadership experience
Demonstrated ability to influence executives, navigate ambiguity, and proactively manage risks
Strong analytical, communication, and executive storytelling skills
Advanced Microsoft 365 proficiency; Power BI and Smartsheet experience preferred
Ability to adopt and champion modern tooling (analytics, dashboards, AI-assisted workflows) to scale insights and improve decision-making
Proven ability to lead and deliver results across multiple workstreams in a fast-paced, global enterprise, including driving change across distributed stakeholder groups
Candidates may live anywhere in the contiguous U.S.; this is a nonbillable, no-travel role
Bachelor's degree required
US work authorization required
The estimated base salary range for this job is $145,000 - $205,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $181,250 - $276,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Level : Director
Country : United States of America
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Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
This resource will be responsible for owning the strategy, governance, and execution of Engagement Health (EH), a program designed to support Healthcare engagements in achieving positive outcomes for our clients and teams. This individual will partner with senior leaders to ensure complex engagements deliver strong client outcomes, contribute heavily to the design and implementation of the enterprise Engagement Delivery Excellence (EDE) initiative, and should operate with a dual healthcare/enterprise lens, independent judgment, and influence across capabilities to drive adoption and accountability.
Key Responsibilities Engagement Delivery Excellence (EDE)
Provide input and influence design standards for the remaining EDE workstreams, including Delivery Success Forums, QA, and Post-Project Wrap-Up
Ensure successful execution, change management, and transition to enterprise EDE processes and standards in the Healthcare Industry/Capability
Contribute to vision for future resourcing enterprise EDE resourcing
Executive Partnership & Judgment
Advise Managing Directors and Principals through synthesis of engagement insights and enterprise themes
Exercise sound judgment in complex situations, including escalation and senior leader engagement
Present to executive teams at the industry, business unit, and/or capability level on themes, risks, and opportunities identified
Change & Enablement
Drive adoption of EH practices through influence, training, clear expectations, and accountability
Direct continuous improvement at scale by simplifying workflows, standardizing best practices, and ensuring adoption
Guide and partner with EH Champions, who are responsible for capturing themes and driving change within respective capabilities
Insights & Analytics
Translate qualitative and quantitative data (e.g., QA feedback, Project Health, EH meeting discussions) into actionable insights
Partner with Operations and Technology teams to deliver executive-ready reporting and dashboards
People & Stakeholder Leadership
Lead and develop a small, high-impact team through coaching and performance management
Collaborate cross-functionally to embed engagement insights into delivery and talent processes
Candidate Requirements
7+ years in consulting or professional services with senior leadership experience
Demonstrated ability to influence executives, navigate ambiguity, and proactively manage risks
Strong analytical, communication, and executive storytelling skills
Advanced Microsoft 365 proficiency; Power BI and Smartsheet experience preferred
Ability to adopt and champion modern tooling (analytics, dashboards, AI-assisted workflows) to scale insights and improve decision-making
Proven ability to lead and deliver results across multiple workstreams in a fast-paced, global enterprise, including driving change across distributed stakeholder groups
Candidates may live anywhere in the contiguous U.S.; this is a nonbillable, no-travel role
Bachelor's degree required
US work authorization required
The estimated base salary range for this job is $145,000 - $205,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $181,250 - $276,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Level : Director
Country : United States of America
#J-18808-Ljbffr