Salesforce Life Sciences Delivery Lead
Accenture, Albany, NY, United States
We Are
Accenture’s Salesforce practice is the largest global practice and a leading innovator. We build Salesforce solutions for 12 industries and cloud functions, leveraging Lightning, Einstein, and Bolt to strengthen client relationships. We help our team grow with new skills, training, and support, having earned over 4,200 certifications including Certified Technical Architect (CTA).
You Are A Salesforce Functional Delivery Lead in Life Sciences, with proven leadership, communication, and analytical skills. You thrive in a team setting and are comfortable in an information systems environment.
The Work
Lead Salesforce.com implementation engagement and provide engagement leadership: assess performance, risks, issues, impact on solution and service delivery, and client relationships.
Own the development of a plan to review and manage client expectations throughout delivery and ensure the values delivered match client expectations.
Create an integrated project plan from individual project plans, illustrating high‑level flow of milestones and dependencies across projects; use it to rebalance work and manage variances.
Lead business and functional requirement definition, prioritization, and scoping.
Monitor and control the quality management process, manage expectations, conduct milestone reviews, and manage process performance along with continuous improvement and causal analysis.
Monitor all issues affecting the team, project, or program and potential risks.
Manage program/project financials, resource strategy, and contingency.
Disseminate best practices on solution positioning and delivery.
Build and maintain high‑performance teams.
Support pre‑sales activities, including participation in sales calls and proposal development.
Travel may be required.
The amount of travel will vary from 0 to 100% depending on business needs and client requirements.
Here’s What You Need
Minimum of 8 years of progressive experience in a Salesforce Delivery/Functional lead role (Project Management, Business Analysis, and technology implementation in full life‑cycle Cloud/CRM engagements).
Minimum of 5 years of experience leading teams.
Experience supporting Life Sciences clients or the Life Sciences industry.
A bachelor's degree or equivalent (minimum 12 years of work experience). If an associate’s degree, a minimum of 6 years of work experience is required.
Bonus Points If
You have experience with AI/ML tools and platforms (e.g., Salesforce Einstein, Agentforce, Microsoft Copilot, generative AI) and understand how AI can be applied to Life Sciences commercial solutions.
You have experience creating connective tissue across workstreams (functional, technical, integration, data), anticipating downstream dependencies, and proactively planning to keep delivery on track.
You have demonstrated experience leading complex, multi‑technology transformation programs with parallel platforms (e.g., CRM, data, integration, change management).
You have familiarity with Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and understand how these clouds support commercial and patient‑facing use cases.
You have experience delivering projects using Agile, hybrid, or scaled Agile frameworks (Scrum, SAFe) and can adapt delivery methodology to client context.
You can adapt to a dynamic work environment and are creative within a team.
You are customer‑oriented and great at building client relationships.
You have a strong background in cloud computing solutions, including systems design, integration, implementation, and management.
You have experience leading an Application Functional team (Configuration, customization, Force.com development) or an Application Integration team (data integration, data modeling).
You have consulting experience with medium‑to‑large consulting firms focusing on cloud computing consulting (solution architecture, storage, SaaS, multi‑tenant computing, large‑scale computing environments).
You have experience managing multi‑shore projects.
You hold PMP or other project management certification (preferred).
You hold Salesforce.com and other cloud platform certifications.
You have executive‑level sales support experience in consulting/professional services.
Benefits Accenture offers a market competitive suite of benefits: medical, dental, vision, life, long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. For additional details, view our benefits information.
Compensation Compensation varies by office location, role, skill set, and experience. Role Location and Annual Salary Range:
California $132,500–$302,400
Cleveland $122,700–$241,900
Colorado $132,500–$261,300
District of Columbia $141,100–$278,200
Illinois $122,700–$261,300
Maryland $132,500–$261,300
Massachusetts $132,500–$278,200
Minnesota $132,500–$261,300
New York $122,700–$302,400
New Jersey $141,100–$302,400
Washington $141,100–$278,200
Additional locations: New York City, Albany, Arlington, Atlanta, Austin, Beaverton, Bentonville, Boston, Carmel, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Culver City, Denver, Des Moines, Detroit, Hartford, Houston, Irving, Kirkland, Miami, Milwaukee, Minneapolis, Morristown, Mountain View, Nashville, Oklahoma City, Overland Park, Philadelphia, Pittsburgh, Raleigh, Redmond, Sacramento, San Diego, San Francisco, Scottsdale, Seattle, St. Louis, St. Petersburg, Walnut Creek.
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. For accommodation requests, call 1 (877) 889‑9009, email, or speak with a recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. Employment decisions are without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected basis. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities.
Other Employment Statements Applicants for employment in the US must have work authorization that does not require future sponsorship of a visa. Candidates currently employed by a client of Accenture or its affiliates may be ineligible. Sealed or expunged criminal records are not required to be disclosed. Advice and policy regarding California residents and pay disclosure is available. Additional information regarding the recruiting and hiring process can be found on our recruiting statement.
Additional Information Accenture’s recruiting and hiring statement explains how we process your data. We aim to deliver on the promise of technology and human ingenuity. We prioritize well‑being and offer ongoing learning opportunities. Visit
www.accenture.com
for more information.
#J-18808-Ljbffr
You Are A Salesforce Functional Delivery Lead in Life Sciences, with proven leadership, communication, and analytical skills. You thrive in a team setting and are comfortable in an information systems environment.
The Work
Lead Salesforce.com implementation engagement and provide engagement leadership: assess performance, risks, issues, impact on solution and service delivery, and client relationships.
Own the development of a plan to review and manage client expectations throughout delivery and ensure the values delivered match client expectations.
Create an integrated project plan from individual project plans, illustrating high‑level flow of milestones and dependencies across projects; use it to rebalance work and manage variances.
Lead business and functional requirement definition, prioritization, and scoping.
Monitor and control the quality management process, manage expectations, conduct milestone reviews, and manage process performance along with continuous improvement and causal analysis.
Monitor all issues affecting the team, project, or program and potential risks.
Manage program/project financials, resource strategy, and contingency.
Disseminate best practices on solution positioning and delivery.
Build and maintain high‑performance teams.
Support pre‑sales activities, including participation in sales calls and proposal development.
Travel may be required.
The amount of travel will vary from 0 to 100% depending on business needs and client requirements.
Here’s What You Need
Minimum of 8 years of progressive experience in a Salesforce Delivery/Functional lead role (Project Management, Business Analysis, and technology implementation in full life‑cycle Cloud/CRM engagements).
Minimum of 5 years of experience leading teams.
Experience supporting Life Sciences clients or the Life Sciences industry.
A bachelor's degree or equivalent (minimum 12 years of work experience). If an associate’s degree, a minimum of 6 years of work experience is required.
Bonus Points If
You have experience with AI/ML tools and platforms (e.g., Salesforce Einstein, Agentforce, Microsoft Copilot, generative AI) and understand how AI can be applied to Life Sciences commercial solutions.
You have experience creating connective tissue across workstreams (functional, technical, integration, data), anticipating downstream dependencies, and proactively planning to keep delivery on track.
You have demonstrated experience leading complex, multi‑technology transformation programs with parallel platforms (e.g., CRM, data, integration, change management).
You have familiarity with Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and understand how these clouds support commercial and patient‑facing use cases.
You have experience delivering projects using Agile, hybrid, or scaled Agile frameworks (Scrum, SAFe) and can adapt delivery methodology to client context.
You can adapt to a dynamic work environment and are creative within a team.
You are customer‑oriented and great at building client relationships.
You have a strong background in cloud computing solutions, including systems design, integration, implementation, and management.
You have experience leading an Application Functional team (Configuration, customization, Force.com development) or an Application Integration team (data integration, data modeling).
You have consulting experience with medium‑to‑large consulting firms focusing on cloud computing consulting (solution architecture, storage, SaaS, multi‑tenant computing, large‑scale computing environments).
You have experience managing multi‑shore projects.
You hold PMP or other project management certification (preferred).
You hold Salesforce.com and other cloud platform certifications.
You have executive‑level sales support experience in consulting/professional services.
Benefits Accenture offers a market competitive suite of benefits: medical, dental, vision, life, long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. For additional details, view our benefits information.
Compensation Compensation varies by office location, role, skill set, and experience. Role Location and Annual Salary Range:
California $132,500–$302,400
Cleveland $122,700–$241,900
Colorado $132,500–$261,300
District of Columbia $141,100–$278,200
Illinois $122,700–$261,300
Maryland $132,500–$261,300
Massachusetts $132,500–$278,200
Minnesota $132,500–$261,300
New York $122,700–$302,400
New Jersey $141,100–$302,400
Washington $141,100–$278,200
Additional locations: New York City, Albany, Arlington, Atlanta, Austin, Beaverton, Bentonville, Boston, Carmel, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Culver City, Denver, Des Moines, Detroit, Hartford, Houston, Irving, Kirkland, Miami, Milwaukee, Minneapolis, Morristown, Mountain View, Nashville, Oklahoma City, Overland Park, Philadelphia, Pittsburgh, Raleigh, Redmond, Sacramento, San Diego, San Francisco, Scottsdale, Seattle, St. Louis, St. Petersburg, Walnut Creek.
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. For accommodation requests, call 1 (877) 889‑9009, email, or speak with a recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. Employment decisions are without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected basis. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities.
Other Employment Statements Applicants for employment in the US must have work authorization that does not require future sponsorship of a visa. Candidates currently employed by a client of Accenture or its affiliates may be ineligible. Sealed or expunged criminal records are not required to be disclosed. Advice and policy regarding California residents and pay disclosure is available. Additional information regarding the recruiting and hiring process can be found on our recruiting statement.
Additional Information Accenture’s recruiting and hiring statement explains how we process your data. We aim to deliver on the promise of technology and human ingenuity. We prioritize well‑being and offer ongoing learning opportunities. Visit
www.accenture.com
for more information.
#J-18808-Ljbffr