Service Desk Agent: Gov Tech & eProcurement Support

A state agency in Massachusetts is hiring a Service Desk Agent to provide support for the OSD Help Desk. The role involves delivering technical support, managing inquiries, and collaborating on projects. Ideal candidates will have at least three years of experience, strong problem-solving abilities, and proficiency with tools like SugarCRM. A flexible hybrid work environment is offered, alongside a salary range of approximately $69,600 to $99,525 annually. #J-18808-Ljbffr