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Director of Safety & Security

Cart.com, Frankfort, KY, United States


Who We Are We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

Job Description We’re building toward a world where commerce has no bounds. Our enterprise‑grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts

6,000+ customers worldwide

1,600+ employees globally

18 warehouses nationwide, totaling over 10 million square feet of space

Headquartered in Houston, TX with international offices in Mexico and Poland

Our values

Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Remote Candidates who live in or around the Columbus, OH or Dallas, TX areas are ideal, but we are open to considering other US locations. This position is open to applicants or individuals who are located in or willing to move to AZ, CA, CO, CT, DE, FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role The

Director of Safety & Security

is the network leader responsible for enterprise‑wide Environmental Health & Safety (EHS), physical security, loss prevention, hazardous materials compliance, and operational risk strategy at Cart.com.

This leader defines the long‑term vision, governance framework, and risk posture of the company across fulfillment centers, corporate offices, and emerging operational verticals.

This Director will architect scalable safety systems, modernize compliance infrastructure, and embed proactive risk management into Cart.com’s operational DNA. This role serves as the company’s most senior authority on workplace safety, security, and regulatory compliance and partners closely with the Chief Logistics Officer, Legal, Human Resources, Quality, Operations, Facilities, and Executive Leadership.

Success in this role means

Enterprise‑wide risk reduction

Best‑in‑class regulatory compliance

Measurable reduction in incidents and loss

A culture where safety is owned operationally, not policed functionally

A scalable safety infrastructure that supports rapid growth

What You’ll Do Enterprise Safety & Risk Strategy

Define and execute Cart.com’s multi‑year enterprise safety and security roadmap

Establish governance frameworks across EHS, security, loss prevention, and hazmat

Align safety strategy with business growth, new site launches, and new client verticals

Serve as executive advisor on operational risk and regulatory exposure

Report risk posture and performance to executive leadership

Organizational Leadership & Scale

Lead Cart.com’s enterprise Safety & Security functions

Design field‑level and corporate safety team structure aligned to growth plans

Establish safety leadership standards across fulfillment sites

Select and manage external security, compliance, and audit partners

Operational Safety & Fulfillment Network Oversight

Standardize safety frameworks across all fulfillment centers

Ensure OSHA, DOT, EPA, and state regulatory compliance

Drive leading‑indicator performance programs that reduce incidents before they occur

Oversee enterprise incident investigation standards and systemic corrective action programs

Support greenfield launches, M&A integrations, and operational expansions

Security & Loss Prevention

Establish enterprise security standards, shrink reduction strategy, and physical risk mitigation frameworks

Oversee crisis management, emergency preparedness, and business continuity planning

Develop investigation and escalation standards

Modernize surveillance, access control, and vulnerability assessment programs

HazMat & Regulated Operations

Lead hazardous materials governance across storage, handling, and transportation

Ensure compliance with DOT hazmat regulations and OSHA HazCom standards

Partner with commercial teams to safely enable new regulated client capabilities

Culture & Risk Ownership

Embed safety accountability into operational KPIs and leadership expectations

Move culture from reactive compliance to proactive ownership

Develop training frameworks that scale across distributed teams

Champion psychological safety alongside physical safety

Who You Are

A strategic builder who is also hands on to see success through completion

Thrives in high‑growth environments

Comfortable operating at executive altitude while staying connected to site realities

Data‑driven, structured, and systems‑oriented

Calm, decisive, and trusted during high‑risk situations

Able to influence executive peers and field operators alike

Passionate about protecting people without slowing innovation

What You’ve Done

7+ years of progressive leadership experience in EHS, operational safety, security, or enterprise risk

Led safety programs across multi‑site logistics, fulfillment, manufacturing, or 3PL networks

Built or transformed enterprise‑level safety functions

Reduced incident rates and shrink across distributed operations

Managed OSHA compliance programs and regulatory audits at scale

Oversaw hazardous materials operations and regulatory programs

Led crisis response, emergency preparedness, or enterprise risk initiatives

Managed leaders across multiple geographic regions

Nice to Haves

CSP, ASP, CHMM, or equivalent executive safety certifications

Experience in omnichannel fulfillment, eCommerce logistics, or high‑volume distribution

M&A integration or rapid multi‑site expansion experience

Familiarity with enterprise safety management systems and compliance platforms

Experience presenting to executive leadership or Board‑level stakeholders

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non‑immigrant visa category such as the H‑1B, H‑1B1, E‑3, O‑1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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