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Billing Director

Albert and Mackenzie, Agoura Hills, CA, United States


Albert & Mackenzie is a well‑established and expanding workers’ compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards.

The Billing Director is an integral part of the management team, leading the Billing Department and billing functions for the entire firm.

Duties and Responsibilities

Train, supervise, evaluate and develop a team of Billing Assistants and Billing Clerks

Participate in the recruiting process, evaluating candidates and making recommendations for hire

Oversee and manage client billing process to ensure successful completion, while maintaining strict deadlines

Train and educate Attorneys and other legal staff on billing procedures, policies, and tools

Responsible for review, corrections and finalization of invoices in compliance with client requirements and firm policies

Ensure client matrix is continuously updated as required

Oversee the collections process

Create multiple reports including weekly, monthly, quarterly, year‑end billing reports, and calculate billing and other incentive bonuses

Prepare and/or analyze client budgets or statements

Review, investigate and resolve inquiries related to billing and collections

Manage preparation, maintenance and updates of procedural manuals

In coordination with the Chief Technology Officer, participate in the development and restructuring of a proprietary billing and case management system

Complete other assigned tasks or projects as needed

Skills and Qualifications

10+ years of complex billing experience with a law firm

5+ years in a management role

Bachelor's degree in Accounting, Finance, or related field

Minimum of 4 years of presenting weekly, monthly, quarterly, and year‑end billing reports, with the ability to create, edit, and present complex data

Excellent written and verbal communication skills, with the ability to interact with clients and staff at all levels and have a customer‑service‑based approach

Excellent organizational skills, with the ability to prioritize, delegate and execute multiple tasks in a high‑volume, fast‑paced environment

Advanced skills in Excel and Microsoft Office Suite

Successfully adapt to changing priorities and demands as needed, and be able to lead a team through the same

Experience with Bottomline, Ascent, Collaborti, Quovant, Counselink, TyMetrix360, and other similar sites

Experience with paperless prebill systems, compliance, bill aggregation tools, and legal billing software

Job Type Full‑time, Hybrid at our Agoura Hills office

Compensation $135‑165k

Equal Opportunity Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Full‑time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short‑term and long‑term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.

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