VP Sales, US Enterprise West
Genesys Cloud Services, Inc., Menlo Park, CA, United States
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Vice President, Enterprise Sales - US West
We are seeking a dynamic, results‑oriented Vice President of Enterprise Sales to lead and scale our business across the US West region. This is a critical leadership role responsible for driving revenue growth, expanding market presence, and building a high‑performing enterprise sales organization.
The ideal candidate brings deep enterprise sales expertise, a strong track record of exceeding targets, and the ability to inspire teams while executing a clear, data‑driven strategy.
At Genesys, we are redefining how organizations engage with their customers through AI powered experiences, and this role plays a critical part in delivering measurable business impact for enterprise clients. You will partner closely with cross functional leaders to align go to market execution with product innovation and customer outcomes.
Key Responsibilities Sales Strategy & Execution
Own and execute the enterprise sales strategy for the US West region to drive revenue growth and expand market presence
Drive consistent achievement of revenue targets, pipeline growth, and key performance metrics across the region
Analyze market trends, customer needs, and competitive dynamics to identify opportunities and risks
Team Leadership
Build, lead, and scale a high‑performing enterprise sales team
Foster a culture of accountability, performance, and continuous improvement
Coach and develop sales leaders and individual contributors to consistently exceed targets
Client & Partner Engagement
Build and expand executive‑level relationships with key enterprise clients and partners to increase customer lifetime value and retention
Identify and capture new market opportunities, including expansion into emerging segments and strategic accounts
Partner with cross functional teams to align sales execution with product, marketing, and customer success strategies
Operational Excellence
Implement data‑driven processes to optimize sales performance and efficiency
Maintain accurate pipeline management and forecasting discipline
Proactively identify gaps and take decisive action to ensure target attainment
Market Expansion
Identify and penetrate new market segments across the US West region
Develop and execute territory and account expansion strategies
Required Qualifications
12+ years of experience in enterprise sales, with a bachelor’s degree in business, Marketing, or a related field or equivalent experience
10+ years of progressive sales leadership experience with demonstrated ownership of regional or national revenue targets
Proven track record of consistently exceeding enterprise sales quotas in B2B environments
Deep experience in SaaS, CCaaS, AI technology, or enterprise software solutions
Strong understanding of enterprise sales cycles, deal structuring, and executive level stakeholder engagement
Demonstrated ability to lead, coach, and scale high performing sales teams
Strong analytical capability with experience using data to drive forecasting, pipeline management, and performance optimization
Willingness and ability to travel as required across the region
Compensation This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance‑based bonus opportunities.
$203,000.00 – $357,000.00
Benefits
Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24‑48 hours. To help us provide the best support, click the email link above to open a pre‑filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation‑such as application follow‑ups or resume submissions‑may not receive a response.
Equal Opportunity Employer Statement Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military veteran status, and other protected characteristics.
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We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Vice President, Enterprise Sales - US West
We are seeking a dynamic, results‑oriented Vice President of Enterprise Sales to lead and scale our business across the US West region. This is a critical leadership role responsible for driving revenue growth, expanding market presence, and building a high‑performing enterprise sales organization.
The ideal candidate brings deep enterprise sales expertise, a strong track record of exceeding targets, and the ability to inspire teams while executing a clear, data‑driven strategy.
At Genesys, we are redefining how organizations engage with their customers through AI powered experiences, and this role plays a critical part in delivering measurable business impact for enterprise clients. You will partner closely with cross functional leaders to align go to market execution with product innovation and customer outcomes.
Key Responsibilities Sales Strategy & Execution
Own and execute the enterprise sales strategy for the US West region to drive revenue growth and expand market presence
Drive consistent achievement of revenue targets, pipeline growth, and key performance metrics across the region
Analyze market trends, customer needs, and competitive dynamics to identify opportunities and risks
Team Leadership
Build, lead, and scale a high‑performing enterprise sales team
Foster a culture of accountability, performance, and continuous improvement
Coach and develop sales leaders and individual contributors to consistently exceed targets
Client & Partner Engagement
Build and expand executive‑level relationships with key enterprise clients and partners to increase customer lifetime value and retention
Identify and capture new market opportunities, including expansion into emerging segments and strategic accounts
Partner with cross functional teams to align sales execution with product, marketing, and customer success strategies
Operational Excellence
Implement data‑driven processes to optimize sales performance and efficiency
Maintain accurate pipeline management and forecasting discipline
Proactively identify gaps and take decisive action to ensure target attainment
Market Expansion
Identify and penetrate new market segments across the US West region
Develop and execute territory and account expansion strategies
Required Qualifications
12+ years of experience in enterprise sales, with a bachelor’s degree in business, Marketing, or a related field or equivalent experience
10+ years of progressive sales leadership experience with demonstrated ownership of regional or national revenue targets
Proven track record of consistently exceeding enterprise sales quotas in B2B environments
Deep experience in SaaS, CCaaS, AI technology, or enterprise software solutions
Strong understanding of enterprise sales cycles, deal structuring, and executive level stakeholder engagement
Demonstrated ability to lead, coach, and scale high performing sales teams
Strong analytical capability with experience using data to drive forecasting, pipeline management, and performance optimization
Willingness and ability to travel as required across the region
Compensation This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance‑based bonus opportunities.
$203,000.00 – $357,000.00
Benefits
Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24‑48 hours. To help us provide the best support, click the email link above to open a pre‑filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation‑such as application follow‑ups or resume submissions‑may not receive a response.
Equal Opportunity Employer Statement Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military veteran status, and other protected characteristics.
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