
Associate Director, Enterprise Project Management Office
Connecticut Health Insurance, Hartford, CT, United States
Description
Position Summary
The Associate Director, Enterprise Project Management Office (EPMO) is accountable for the work and deliverables of Access Health CT's (AHCT) EPMO department. S/he provides leadership and direction in defining future vision on all projects within AHCT.
To be successful, the Associate Director, EPMO will assess projects from 5 perspectives: business (functional, data and security), technology, financial, delivery, and political within the State of Connecticut and federal environment (taking under consideration what has been successful and not so successful in the past).
S/he is responsible for leading the definition and execution of AHCT business capabilities as outlined by the business vision and is accountable for oversight of delivery performed by internal teams, business partners, and vendors. The position reports to the Director, Finance and oversees all EPMO staff.
Please note that AHCT is not currently accommodating individuals requiring sponsorship for work visas.
Responsibilities
Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives and their alignment to the goals and objectives of AHCT
Set up guidelines and structure for EPMO
Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
Identify key requirements needed from cross-functional teams and external vendors
Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
Work with the Project Management Team to identify risks and opportunities across multiple projects within the organization.
Develop program assessment protocols for evaluation and improvement
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
Proactively sets direction of the initiatives and manage them using PMI framework
Responsible for resource utilization within and across work teams
Responsible for the financial implications of projects and/or programs budgets
Assist others to identify solutions to issues that negatively impact program and/or project plan
Identify gaps and recommend enhancements related to new and/or existing initiatives, services, and workflows based on the end to end view
Responsible for developing alternatives to resolve issues and communicate effectively with all levels of management
Lead all project and/or program management work including monitoring and tracking of progress and status update communications
Management Responsibilities:
Responsible for department budget with approval from Director
Hold employee(s) accountable for reaching their goals, maintaining performance standards and demonstrating the company’s values
Prepare mid-year and annual performance reviews
Meet weekly with staff and conduct bi-weekly 1:1s
Attend all required management training
Review and approve time sheets of direct reports
Conduct interviews and participate in the hiring and onboarding process as needed
Model the company’s values
Promote and support professional development of staff
Maintain and enhance supervisory skills through training and continuing professional education
Requirements
Qualifications
Bachelor’s degree in business administration or related field or equivalent experience, Master’s Preferred.
Project Management Certification/Project Management Professional (PMP) is required
7-10 years in an advanced management role (preference given to those with program management experience in Healthcare Industry)
10+ years in Project Management/Project Leader
Proven track record in meeting project milestones and negotiation
Experience in the Healthcare Industry is an asset
Experience in managing IT Projects in Healthcare Industry in an asset
Exceptional leadership/engaging and developing people, time management, facilitation, and organizational skills
Outstanding working knowledge of change management principles and performance evaluation processes
Physical Demands : the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, hear, use hands to type data, and utilize a phone or other electronic communication devices. This employee may occasionally have to operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus.
Work Environment : this is an in-office role 2 days per week on Tuesdays and Wednesdays and remote on Monday, Thursday, and Friday unless otherwise needed. This position requires the ability to work offsite with stakeholders at their locations in CT as necessary. The noise level in the work environment is usually moderate. Requires fast-paced deadlines and has a high stress at times. Minimal local travel.
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