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Sales Development Representative

Authenticx, Indianapolis, IN, United States


Who is Authenticx? Authenticx is an AI powered conversation intelligence platform purpose-built for healthcare that surfaces the barriers, operational hurdles, and customer frustrations behind every care interaction. We are on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

A culture based on our core values of Authenticity, Courage and Having Fun

A collaborative environment that supports your personal and professional development

Remote/virtual working flexibility

Free health insurance options

Comprehensive benefits - medical, vision, dental, life, and disability insurance

HSA and FSA plans

401(K)

Unlimited vacation time

Generous paid holidays, sick leave, and parental leave

Perks at Work membership for discounts on shopping, travel and much more

Job Description As a Sales Development Representative, you will be responsible for the following:

Calling on enterprise healthcare companies (hospital networks, insurance companies, pharmaceutical companies, etc.) to set sales meetings for Account Executives

Meeting monthly sales targets for meetings set and revenue generation

Providing accurate weekly, monthly, and quarterly sales forecasts

Leveraging sales tools (CRM and other areas of tech stack)

Calling and emailing marketing-generated leads

Sourcing and creating new sales opportunities

Conducting research for personalized outreach

Collaborating with leadership (C‑Suite, Product, Sales, etc.) about the value of Authenticx's products and services

Who is our ideal Sales Development Representative? You have experience working in a sales role that prioritizes outbound sales strategy. You can quickly learn a product offering and share that product knowledge with outside prospects. You are comfortable making sales cold calls to potential clients and demonstrating how Authenticx’s unique product offering can benefit the client’s organization. You can autonomously handle lead generation and setting up new meetings. You are an accountable self-starter that enjoys working in a fast‑paced, energetic and collaborative environment.

Qualifications

Bachelor’s degree in Business or other relevant fields is preferred

1-2 years of business-to-business (B2B) sales experience

Experience selling software-as-a-service (SaaS) solutions – OR – selling product/services to enterprise healthcare companies is strongly preferred

Experience with prospecting, cold calling, customer outreach via phone and email, utilizing CRMs (preferably HubSpot), etc.

Competitive spirit with a drive to succeed in a quota/metric-driven sales environment

Confident making sales calls and communicating effectively with prospects via phone

Exceptionally strong written and verbal communication

Strong organizational skills and attention to detail

Documented track record of success against sales KPIs and quotas or other performance metrics

Ability to give and receive feedback in a fast‑paced environment

Excellent problem‑solving skills

Working knowledge of Microsoft Office Suite

Experience documenting results and knowledge in Customer Relationship Management (CRM) software

Additional Information

This is a hybrid position consisting of both on‑site and remote/virtual work.

Candidates must live in
ear the Greater Indianapolis area and be willing and able to work from our Indianapolis office 2 days per week.

Candidates must be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future.

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