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Senior Account Executive, Issues & Crisis

Ketchum, Chicago, IL, United States


About Ketchum As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

Overview Ketchum is looking to add a

Senior Account Executive

to their dynamic North America Issues/Crisis Management Team!

About the Job

Build understanding and knowledge of the clients’ businesses and their competitive environments

Actively participate/contribute to the development of account plans/ideas.

Demonstrate knowledge of client media monitoring process and be able to efficiently conduct/review on a daily basis

Demonstrate ability to effectively develop a full range of written materials consisting of and not limited to: standby statements, question & answer documents, issues analyses, position papers, client correspondence, and reports

Independently implement defined crisis preparedness projects

Counsel clients through basic issues management and crisis response situations

Some day-to-day client contact through written and direct counsel on basic issues situations enlisting senior counsel on tough issues when appropriate

Foster client-agency relationship to build trust and become a valuable resource to our clients

Facilitate teamwork by delegating and involving junior staff members whenever possible

Take on lead responsibility for all aspects of budget management and client billing/administration

Seek counsel from financial manager to be able to review financial reports, project budgets, and related financial materials

Develop an understanding of various research methods; coordinate internal and external resources in implementing research projects

Assist senior management in developing proposals and gathering information for new business opportunities

Qualifications Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred

Three to five years of experience in public relations agency or similar position

Ability to work in multi-faceted, fast-paced environment

The salary range for this position is $70,000 - $80,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. #LI-Hybrid

What We Offer

Hybrid Workplace: Three days a week in the office

Robust benefits program, effective within 30 days of hire

Paid maternity/paternity leave

Family Forming Benefits

Employee Recognition Program

Generous paid time off includes vacation, wellness, and extended holiday schedule

Various development opportunities to enhance personal and professional life

Tuition reimbursement

Monthly Cell Phone & Wi-Fi reimbursement

Interested? We’ve got an opportunity for you.

Ketchum is an Equal Opportunity and Aff... (rest of EEO statement)

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