Sr. Director, IT Project Management
Alzheimer's Association - Orange County Chapter, Chicago, IL, United States
Position Summary
The Senior Director, IT Project Management has overall responsibility for planning, executing, tracking, and managing the schedule, scope, and cost of all projects within the Association’s project portfolio. The Senior Director promotes the use of consistent and standardized project management procedures and methodologies, including both Waterfall and Agile approaches, to support effective planning, execution, and delivery of IT initiatives in alignment with industry standards such as PMI and the Scrum Alliance. This role is accountable for the implementation of an IT quality management program that monitors key performance indicators and identifies areas for continuous improvement. In addition, the Senior Director leads, manages, and coaches the IT project management and quality management team, ensuring high performance, professional development, and adherence to best practices. The role directs overall project portfolio activities, applying strong technical expertise and business acumen to proactively manage risk and resolve escalated issues. The Senior Director supports the development of a project roadmap that aligns with Association objectives and priorities, fostering collaboration across business and technology teams to ensure successful project delivery and sustained quality management outcomes.
Responsibilities
Overall responsibility for planning, executing, tracking, and managing schedule, scope, and cost of all projects in the IT project portfolio.
Implementation of an IT quality management process that monitors key performance indicators and identifies areas for improvement.
Promotes the use of consistent and standardized procedures and methodologies, including but not limited to Waterfall and Agile methodologies (PMI & Scrum Alliance) and Quality Management best practices (ITIL).
Manages, coaches, and directs team resources to meet workload demands.
Directs project portfolio activities, utilizing strong technical and business acumen to manage risk and address escalated issues.
Supports the development of a project roadmap that aligns with Association objectives and priorities.
Fosters collaboration across Association business and technology teams to ensure successful project delivery, release management, and change leadership.
Provides leadership and direction for an IT quality management plan to monitor the successful delivery of key IT services, including maintaining system availability, delivering excellent customer service, promoting code development standards, and ensuring that final project deliverables meet approved business and functional requirements.
Qualifications
Bachelor’s Degree required; Master’s degree preferred (e.g., MBA).
PMP, ITIL, or other relevant certifications.
At least 5 years (preferably 10 years) leading an IT project management office that includes release and change management and quality management.
At least 5 years (preferably 10 years) of work experience in IT project management, business analysis, release/change management, and/or quality management.
Knowledge, Skills & Abilities
Strong leadership qualities and organizational skills, with the ability to adapt quickly to changing priorities, assignments, and roles.
Strong experience managing a large project portfolio, including large‑scale, high‑visibility projects.
Excellent oral and written communication and presentation skills.
Solid understanding/work experience in the methodologies, techniques, and best practices used in Project Management (Waterfall, Agile/Scrum/Lean), Business Analysis, Change Management, and Continuous Quality Improvement.
Strong knowledge and/or training in business and operational concepts.
Experience hiring, training, mentoring, and managing a project team of 10 or more members.
Compensation Grade 512. Salary range $133,000 – $165,000. Eligible for a bonus based on personal and organizational performance, up to 6%. Full‑time. Hybrid location: Chicago, IL.
Reporting Reports to Vice President, IT.
Equal Employment Opportunity Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long‑term disability, life insurance, long‑term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays, Paid Family Leave, and an annual Cultural & Heritage Day and Volunteer Day of their choosing. Full‑time employees (37.5 hours/week) enjoy the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.
Location and Work Arrangement Chicago, IL (Hybrid).
#J-18808-Ljbffr
Responsibilities
Overall responsibility for planning, executing, tracking, and managing schedule, scope, and cost of all projects in the IT project portfolio.
Implementation of an IT quality management process that monitors key performance indicators and identifies areas for improvement.
Promotes the use of consistent and standardized procedures and methodologies, including but not limited to Waterfall and Agile methodologies (PMI & Scrum Alliance) and Quality Management best practices (ITIL).
Manages, coaches, and directs team resources to meet workload demands.
Directs project portfolio activities, utilizing strong technical and business acumen to manage risk and address escalated issues.
Supports the development of a project roadmap that aligns with Association objectives and priorities.
Fosters collaboration across Association business and technology teams to ensure successful project delivery, release management, and change leadership.
Provides leadership and direction for an IT quality management plan to monitor the successful delivery of key IT services, including maintaining system availability, delivering excellent customer service, promoting code development standards, and ensuring that final project deliverables meet approved business and functional requirements.
Qualifications
Bachelor’s Degree required; Master’s degree preferred (e.g., MBA).
PMP, ITIL, or other relevant certifications.
At least 5 years (preferably 10 years) leading an IT project management office that includes release and change management and quality management.
At least 5 years (preferably 10 years) of work experience in IT project management, business analysis, release/change management, and/or quality management.
Knowledge, Skills & Abilities
Strong leadership qualities and organizational skills, with the ability to adapt quickly to changing priorities, assignments, and roles.
Strong experience managing a large project portfolio, including large‑scale, high‑visibility projects.
Excellent oral and written communication and presentation skills.
Solid understanding/work experience in the methodologies, techniques, and best practices used in Project Management (Waterfall, Agile/Scrum/Lean), Business Analysis, Change Management, and Continuous Quality Improvement.
Strong knowledge and/or training in business and operational concepts.
Experience hiring, training, mentoring, and managing a project team of 10 or more members.
Compensation Grade 512. Salary range $133,000 – $165,000. Eligible for a bonus based on personal and organizational performance, up to 6%. Full‑time. Hybrid location: Chicago, IL.
Reporting Reports to Vice President, IT.
Equal Employment Opportunity Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long‑term disability, life insurance, long‑term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays, Paid Family Leave, and an annual Cultural & Heritage Day and Volunteer Day of their choosing. Full‑time employees (37.5 hours/week) enjoy the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.
Location and Work Arrangement Chicago, IL (Hybrid).
#J-18808-Ljbffr