Remote Banking Call Center Representative
TEKsystems, Virginia Beach, VA, United States
Start Your Career Helping People Every Day
We’re looking for friendly, reliable individuals to join our team as Member Support Representatives in a fast‑paced, 24/7 contact center. If you enjoy helping others and want to build valuable skills, this is a great place to start.
What You’ll Be Doing
Serve as the first point of contact for members, answering questions and handling requests with professionalism and care.
Share clear, helpful information about our products and services.
Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience.
Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs.
Recommend services that fit members’ needs and build positive relationships.
What We’re Looking For
Strong communication skills and a desire to help others.
Ability to stay focused and organized in a fast‑paced environment.
Willingness to learn—no prior experience required.
Job Type & Location Contract to Hire position based out of Virginia Beach, VA.
Pay And Benefits The pay range for this position is $19.50 - $19.50/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Hybrid position in Virginia Beach, VA.
Application Deadline This position is anticipated to close on Apr 16, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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What You’ll Be Doing
Serve as the first point of contact for members, answering questions and handling requests with professionalism and care.
Share clear, helpful information about our products and services.
Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience.
Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs.
Recommend services that fit members’ needs and build positive relationships.
What We’re Looking For
Strong communication skills and a desire to help others.
Ability to stay focused and organized in a fast‑paced environment.
Willingness to learn—no prior experience required.
Job Type & Location Contract to Hire position based out of Virginia Beach, VA.
Pay And Benefits The pay range for this position is $19.50 - $19.50/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Hybrid position in Virginia Beach, VA.
Application Deadline This position is anticipated to close on Apr 16, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr