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Strategic Customer Success Manager — AI-Driven Adoption & Growth

salesforce.com, inc., Indianapolis, IN, United States


A global technology company seeks a Customer Success Manager to help high-value customers maximize their return on investment with our platform. This role involves conducting assessments, developing Slack adoption roadmaps, and acting as a customer accountability point throughout the lifecycle. Ideal candidates have over 3 years in Customer Success, strong consulting skills, and are adept at building relationships with stakeholders. The position is office-flexible with a minimum of three days in-office per week. #J-18808-Ljbffr