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Director of AI-Driven Workflow Engineering

Thomson Reuters, Eagan, MN, United States


A leading global information provider is seeking a Director of Workflow Engineering to lead the engineering function focused on building and optimizing operational workflows on the ServiceNow platform. This role involves owning architectural direction and ensuring the service management platform supports an AI-native operating model. Ideal candidates will possess expert-level ServiceNow knowledge, experience in workflow design, and strong leadership skills. The company offers a hybrid work model and competitive benefits. #J-18808-Ljbffr