Director, Global Service Delivery (Hybrid)

A leading digital experience management firm seeks a Director of Service Delivery Management in Boston to oversee a global team of Service Delivery Managers. This role combines operational leadership with strategic contributions to enhance service delivery across the customer portfolio. Candidates should have over 15 years of experience in IT service delivery, strong people management skills, and the ability to manage complex customer escalations. A hybrid work model and generous benefits package are offered. #J-18808-Ljbffr