
Strategic CSM — AI-Powered Enterprise Success
Intercom, San Francisco, CA, United States
A leading technology firm is seeking a Strategic Customer Success Manager in San Francisco. In this role, you will partner with major clients to guide their AI-driven customer service transformations. Responsibilities include developing relationships, defining operational procedures, and collaborating with engineering teams. Ideal candidates will have a strong customer-facing background and excellent problem-solving skills. The compensation range is competitive, with benefits including medical coverage and flexible paid time off.
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