Customer Service Representative
SUNSHINE ENTERPRISE USA LLC, Orlando, FL, United States
Posted On 04/04/2026
Job Information Administration
Work Experience 1-3 years
$16.80/hr
City Orlando
State/Province Florida
32815
Job Description Employment Type:
Contract / Full-Time
Work Mode:
Onsite / Hybrid / Remote (as applicable)
Schedule:
Business Hours (Monday–Friday)
Position Overview We are seeking a detail-oriented and customer-focused
Application Support Specialist
to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in
customer service, administrative support, front desk operations, call centers, or office coordination
who are comfortable working with forms, data, and customer inquiries.
No prior permit experience is required
— training will be provided.
Key Responsibilities
Receive, review, and process permit or application requests for completeness and accuracy
Enter and maintain application data in internal systems, databases, or tracking tools
Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
Provide clear guidance to applicants on documentation, forms, and procedural requirements
Coordinate with internal departments to route applications and resolve missing or incorrect information
Track application progress and ensure timely follow-up and resolution
Maintain organized records in compliance with internal policies and regulatory standards
Prepare basic reports, logs, or summaries related to application volume and status
Required Qualifications 1+ year of experience
in
Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
Strong attention to detail and accuracy when handling forms and data
Comfortable working with computers and multiple systems
Basic proficiency in
Microsoft Office (Word, Excel, Outlook)
or similar tools
Ability to communicate clearly and professionally with customers and internal teams
Strong organizational and time-management skills
Training & Support
Full training provided on permit processes, systems, and procedures
Ongoing support from supervisors and team leads
Clear process documentation and job aids available
Who Should Apply
Customer Service Representative
Administrative Assistant
Front Desk Coordinator
Call Center Agent
Data Entry Clerk
If you enjoy helping people, working with documents, and ensuring processes run smoothly,
we encourage you to apply .
SUNSHINE ENTERPRISE USA LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Job Information Administration
Work Experience 1-3 years
$16.80/hr
City Orlando
State/Province Florida
32815
Job Description Employment Type:
Contract / Full-Time
Work Mode:
Onsite / Hybrid / Remote (as applicable)
Schedule:
Business Hours (Monday–Friday)
Position Overview We are seeking a detail-oriented and customer-focused
Application Support Specialist
to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in
customer service, administrative support, front desk operations, call centers, or office coordination
who are comfortable working with forms, data, and customer inquiries.
No prior permit experience is required
— training will be provided.
Key Responsibilities
Receive, review, and process permit or application requests for completeness and accuracy
Enter and maintain application data in internal systems, databases, or tracking tools
Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
Provide clear guidance to applicants on documentation, forms, and procedural requirements
Coordinate with internal departments to route applications and resolve missing or incorrect information
Track application progress and ensure timely follow-up and resolution
Maintain organized records in compliance with internal policies and regulatory standards
Prepare basic reports, logs, or summaries related to application volume and status
Required Qualifications 1+ year of experience
in
Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
Strong attention to detail and accuracy when handling forms and data
Comfortable working with computers and multiple systems
Basic proficiency in
Microsoft Office (Word, Excel, Outlook)
or similar tools
Ability to communicate clearly and professionally with customers and internal teams
Strong organizational and time-management skills
Training & Support
Full training provided on permit processes, systems, and procedures
Ongoing support from supervisors and team leads
Clear process documentation and job aids available
Who Should Apply
Customer Service Representative
Administrative Assistant
Front Desk Coordinator
Call Center Agent
Data Entry Clerk
If you enjoy helping people, working with documents, and ensuring processes run smoothly,
we encourage you to apply .
SUNSHINE ENTERPRISE USA LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
#J-18808-Ljbffr