Account Manager
Edwards Business Systems, Wilkes-Barre, PA, United States
Edwards Business Systems (EBS), in partnership with Virginia Business Systems (VBS), is one of the nation’s largest independently owned office technology providers with over 70 years of innovation and excellence. A third-generation family-managed company, EBS delivers premier solutions from top brands, including Konica Minolta, Xerox, and Lexmark, focusing on Managed Print Services, Workflow Solutions, Document Management, and more. Named a "Best Places to Work," we are dedicated to fostering a culture of professional growth and ethical relationships while supporting our local communities. Headquartered in West Reading, PA, we serve regions including Lehigh Valley, Lancaster, Harrisburg, Scranton/Wilkes-Barre, and Greater Philadelphia. At EBS, we empower businesses with cutting-edge technology and exceptional service.
Role Description This is a full-time, hybrid role for an Account Manager located in the Scranton/Wilkes Barre area. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying client needs, and creating customized technology and service solutions. Key responsibilities include managing customer accounts, generating new business, conducting client presentations, and ensuring customer satisfaction through ongoing support and follow-up. The Account Manager will collaborate with internal teams to deliver high-quality office technology solutions tailored to business needs.
Qualifications
Sales and Business Development: Proven experience in account management, lead generation, and client relationship management
Communication and Interpersonal Skills: Strong verbal and written communication, ability to build rapport, and adept at delivering impactful presentations
Technical Knowledge: Familiarity with office technology solutions such as Managed Print Services, Document Management, VoIP solutions, and Multifunction Printing Systems is preferred
Organizational and Problem-Solving Abilities: Demonstrated skills in time management, attention to detail, and creating innovative solutions for client needs
Additional Qualifications: Bachelor's degree in Business, Marketing, or a related field preferred; prior experience in a similar industry is a plus
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Role Description This is a full-time, hybrid role for an Account Manager located in the Scranton/Wilkes Barre area. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying client needs, and creating customized technology and service solutions. Key responsibilities include managing customer accounts, generating new business, conducting client presentations, and ensuring customer satisfaction through ongoing support and follow-up. The Account Manager will collaborate with internal teams to deliver high-quality office technology solutions tailored to business needs.
Qualifications
Sales and Business Development: Proven experience in account management, lead generation, and client relationship management
Communication and Interpersonal Skills: Strong verbal and written communication, ability to build rapport, and adept at delivering impactful presentations
Technical Knowledge: Familiarity with office technology solutions such as Managed Print Services, Document Management, VoIP solutions, and Multifunction Printing Systems is preferred
Organizational and Problem-Solving Abilities: Demonstrated skills in time management, attention to detail, and creating innovative solutions for client needs
Additional Qualifications: Bachelor's degree in Business, Marketing, or a related field preferred; prior experience in a similar industry is a plus
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