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Oliver Wyman - AI Product Senior Manager

National African-American Insurance Association (NAAIA), Springfield, IL, United States


About Oliver Wyman At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Job Overview Quotient Inside is seeking a Senior Manager, Product Manager to lead the strategy, development, and delivery of a portfolio of internal products and capabilities that support and enhance Oliver Wyman's consulting delivery workforce. This role operates at the intersection of strategy and execution, translating firm priorities into product roadmaps, delivery plans, and adopted capabilities.

Key Responsibilities Portfolio & Strategic Initiative Leadership

Lead and maintain ownership of a portfolio of AI-enabled internal products and platform initiatives

Define and execute multi-horizon product and platform roadmaps delivering both incremental improvements and large-scale transformation

Translate enterprise AI priorities into structured product sequencing and delivery plans

Partner with senior stakeholders to support the development of executive materials and business cases that justify AI investments, clearly articulating value, risk, and measurable impact

Monitor KPIs, adoption metrics, and value realization indicators to guide iteration and course correction

End-User Obsession & Insight Integration

Operate with deep end-user obsession, grounding product decisions in how consultants and teams actually work

Partner closely with strategic design and research teams to convert friction points into actionable initiatives and epics

Ensure practitioner perspectives are embedded in roadmap prioritization and investment decision

Operating Model Optimization

Design and refine scalable product operating models, workflows, and governance mechanisms with Quotient Inside workstreams

Establish structured prioritization, intake, and performance tracking into ways of working

Codify reusable playbooks and frameworks that elevate execution standards across teams that work with Product Strategy

Identify systemic inefficiencies and implement improvements that increase quality and transparency

Cross-Functional Engagement

Build strong partnerships across Product Strategy, Engineering, Design, Data, and consulting stakeholders

Navigate complex, matrixed environments to reconcile competing priorities into coherent plans

Represent product initiatives in leadership forums with clarity and strategic alignment

Delivery Partnership

Partner closely with product build teams, the QI Centre of Excellence, and enablement teams to ensure cohesive execution across the product lifecycle

Ensure product narratives, enablement materials, and rollout strategies present a unified and holistic story of value

Align delivery outcomes with executive expectations, ensuring measurable impact is clearly articulated and realized

Maintain visibility across initiatives to prevent fragmentation and reinforce strategic coherence

Talent Development

Lead and mentor Product Managers and cross-functional contributors

Provide structured developmental feedback and stretch opportunities

Foster a culture of ownership, experimentation, and continuous improvement

Experience Required

8 + years of experience in product management, digital delivery, or technology-enabled transformation roles

Proven track record leading complex, multi-team product or program portfolios

Experience partnering with senior stakeholders and contributing to strategic decision-making

Demonstrated people leadership experience, including coaching and developing teams

Experience in professional services or similarly complex organizations strongly preferred

Skills & Attributes

Strong end-user orientation with demonstrated ability to translate user needs into product and platform strategy

Adept at building high-performing teams, fostering collaboration, and developing talent

High emotional intelligence and cultural awareness, with the ability to work effectively across geographies

Comfortable engaging stakeholders at all levels of the firm, from practitioners to executive leadership

Strong ability to craft cohesive, executive-level narratives that connect strategy, delivery, and measurable impact including business cases

Skilled at aligning cross-functional execution to executive expectations in complex, matrixed environments

Strategically curious and creative thinker with a proactive bias toward solving complex problems

Strategic thinker with the ability to connect business priorities to product execution

Results-oriented with accountability for delivery and adoption

The applicable base salary range for this role is $163,000 to $220,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

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