Membership Associate
Global Business Alliance, Washington, District of Columbia, United States
The Global Business Alliance (GBA) is seeking an organized and detailed-oriented Membership Associate to support the daily operations of our Membership team. The right candidate will have a strong customer service approach and be self-motivated, have a keen eye for detail and the ability to multi-task and complete their work in a timely manner.
GBA is the premier voice of international companies in the United States. Our members are international companies with major operations in the United States and an indispensable part of our nation’s economic success. Our mission is to actively promote and defend an open economy that welcomes international companies to invest in America.
The Associate of Membership supports GBA’s strategic initiatives, business development efforts, and membership services.
In this role, you will work closely with the Director of Membership to manage the organization’s membership database, oversee renewal cycles, conduct data analysis, and cultivate relationships with key stakeholders. The ideal candidate will have a keen eye for detail, strong organizational skills, and a passion for global business and related issues.
Key Responsibilities Include: Membership Database Management:
Maintain and update membership contact database through regular coordination with primary contacts at GBA member companies.
Ensure data integrity, accuracy, and consistency across all databases.
Strategic Research & Data Analysis:
Conduct research and analyze data to support strategic initiatives and membership retention efforts.
Translate data insights into clear summaries to support internal decision-making.
Membership Renewal & Payments:
Manage GBA’s annual membership renewal cycle, maintain clear internal tracking of payment and renewal statuses and flag risks or delays in a timely manner.
Process POs in supplier portals and ensure timely follow-up on outstanding dues.
New Member Onboarding:
Lead the onboarding process for new GBA members, including collecting compliance information and company and user contact details, facilitating the payment process, and guiding member engagement.
Serve as the primary point of contact for questions and ensure a consistent and high-quality onboarding experience.
Prospective-Member Engagement:
Research and identify potential new members aligned with GBA priorities.
Build, maintain, and regularly update an accurate prospect pipeline in Salesforce, including engagement tracking.
Support outreach efforts by preparing background briefs, company summaries, and engagement context to inform senior-level conversations.
Communications & Email Campaigns:
Execute targeted email campaigns and surveys to collect data and address membership needs.
Analyze survey results to improve membership services and inform organizational strategy.
Stakeholder Relationship Management:
Support the cultivation and maintenance of relationships with member companies, prospective members, service providers, diplomatic contacts, and other associations and organizations.
Represent GBA at external functions such as member company receptions, embassy events, and think tank gatherings.
Cross-Team Support:
Collaborate with the Events and Advocacy teams to support cross-functional projects and initiatives.
Assist in special assignments, including event logistics, content creation, and outreach, on an as-needed basis as requested by leadership.
Qualifications:
At least one year of experience in membership services, business development, or marketing. Business or Trade Association experience a plus.
Excellent interpersonal and communication skills, with a customer-service mindset.
Ability to manage multiple projects simultaneously, prioritize tasks effectively, and adapt in a fast-paced environment.
Proficiency using Salesforce, email marketing platforms, and Microsoft Office.
Familiarity with survey creation, data analysis, and data visualization.
Demonstrated interest in global business and related policy issues.
Team player with high professionalism and a collaborative spirit.
Organized, detail-oriented, and proactive in anticipating project needs.
High ethical standards and respect for confidentiality.
Application Process Please email your cover letter and resume to
opportunities@globalbusiness.org
with the subject line:
Membership Associate .
Why Join GBA? At GBA, you will work at the forefront of global economic advocacy, influencing trade policies that shape the future of international business in the United States. This is an opportunity to contribute meaningfully to a mission-driven organization that values collaboration, excellence and innovation. GBA offers a range of competitive employee benefits, including company sponsored medical, dental and vision plans; generous retirement savings and 401(k) matching programs; subsidized transit benefits; paid time off; paid parental and family flex leave; and performance-based incentives. This full-time position based in Washington, D.C. has an expected annual base salary of $65,000, dependent on experience. Qualified candidates will interview, onboard, and work in a hybrid office environment (currently Monday -Wednesday in the office and Thursday-Friday remote).
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GBA is the premier voice of international companies in the United States. Our members are international companies with major operations in the United States and an indispensable part of our nation’s economic success. Our mission is to actively promote and defend an open economy that welcomes international companies to invest in America.
The Associate of Membership supports GBA’s strategic initiatives, business development efforts, and membership services.
In this role, you will work closely with the Director of Membership to manage the organization’s membership database, oversee renewal cycles, conduct data analysis, and cultivate relationships with key stakeholders. The ideal candidate will have a keen eye for detail, strong organizational skills, and a passion for global business and related issues.
Key Responsibilities Include: Membership Database Management:
Maintain and update membership contact database through regular coordination with primary contacts at GBA member companies.
Ensure data integrity, accuracy, and consistency across all databases.
Strategic Research & Data Analysis:
Conduct research and analyze data to support strategic initiatives and membership retention efforts.
Translate data insights into clear summaries to support internal decision-making.
Membership Renewal & Payments:
Manage GBA’s annual membership renewal cycle, maintain clear internal tracking of payment and renewal statuses and flag risks or delays in a timely manner.
Process POs in supplier portals and ensure timely follow-up on outstanding dues.
New Member Onboarding:
Lead the onboarding process for new GBA members, including collecting compliance information and company and user contact details, facilitating the payment process, and guiding member engagement.
Serve as the primary point of contact for questions and ensure a consistent and high-quality onboarding experience.
Prospective-Member Engagement:
Research and identify potential new members aligned with GBA priorities.
Build, maintain, and regularly update an accurate prospect pipeline in Salesforce, including engagement tracking.
Support outreach efforts by preparing background briefs, company summaries, and engagement context to inform senior-level conversations.
Communications & Email Campaigns:
Execute targeted email campaigns and surveys to collect data and address membership needs.
Analyze survey results to improve membership services and inform organizational strategy.
Stakeholder Relationship Management:
Support the cultivation and maintenance of relationships with member companies, prospective members, service providers, diplomatic contacts, and other associations and organizations.
Represent GBA at external functions such as member company receptions, embassy events, and think tank gatherings.
Cross-Team Support:
Collaborate with the Events and Advocacy teams to support cross-functional projects and initiatives.
Assist in special assignments, including event logistics, content creation, and outreach, on an as-needed basis as requested by leadership.
Qualifications:
At least one year of experience in membership services, business development, or marketing. Business or Trade Association experience a plus.
Excellent interpersonal and communication skills, with a customer-service mindset.
Ability to manage multiple projects simultaneously, prioritize tasks effectively, and adapt in a fast-paced environment.
Proficiency using Salesforce, email marketing platforms, and Microsoft Office.
Familiarity with survey creation, data analysis, and data visualization.
Demonstrated interest in global business and related policy issues.
Team player with high professionalism and a collaborative spirit.
Organized, detail-oriented, and proactive in anticipating project needs.
High ethical standards and respect for confidentiality.
Application Process Please email your cover letter and resume to
opportunities@globalbusiness.org
with the subject line:
Membership Associate .
Why Join GBA? At GBA, you will work at the forefront of global economic advocacy, influencing trade policies that shape the future of international business in the United States. This is an opportunity to contribute meaningfully to a mission-driven organization that values collaboration, excellence and innovation. GBA offers a range of competitive employee benefits, including company sponsored medical, dental and vision plans; generous retirement savings and 401(k) matching programs; subsidized transit benefits; paid time off; paid parental and family flex leave; and performance-based incentives. This full-time position based in Washington, D.C. has an expected annual base salary of $65,000, dependent on experience. Qualified candidates will interview, onboard, and work in a hybrid office environment (currently Monday -Wednesday in the office and Thursday-Friday remote).
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