Franchise Business Consultant
Empower Brands, Richmond, VA, United States
Location:
Remote (U.S.) or Richmond, VA Reports To:
Director of Franchise Operations Travel Requirement:
Up to 25%
Overview Bumble Roofing, part of Empower Brands, is seeking a dynamic and results-driven Franchise Business Consultant (FBC) to support and grow our franchise network.
In this role, you will serve as a coach, mentor, and trusted advisor to franchise owners—helping them optimize operations, drive revenue, and deliver an exceptional customer experience. You will work closely with franchisees to strengthen performance, maintain brand standards, and scale their businesses.
Key Responsibilities Franchisee Relationship Management
Build strong, collaborative relationships with up to 30 franchise owners
Conduct business assessments to identify opportunities, challenges, and growth goals
Develop customized action plans to improve performance and drive results
Serve as a trusted advisor, providing ongoing support and accountability
Ensure consistent communication and engagement across your portfolio
Business Coaching & Growth Strategy
Coach franchisees on leadership, sales, operations, and customer experience
Lead regular coaching calls (weekly, bi-weekly, monthly) to review KPIs and performance
Partner with franchisees to develop and execute short- and long-term business plans
Deliver training sessions, workshops, and webinars on key business topics
Identify opportunities for expansion, market growth, and increased revenue streams
Provide guidance on sales strategies, local marketing, and service offerings specific to roofing and exterior services
Operational Excellence
Evaluate franchise operations to ensure efficiency, scalability, and brand compliance
Implement and reinforce standard operating procedures (SOPs)
Share best practices across the system to drive consistency and results
Analyze operational performance and recommend improvements in staffing, scheduling, and service delivery
Financial Performance & Analysis
Analyze financial performance, including P&Ls, sales data, and benchmarking metrics
Identify opportunities to improve profitability, reduce costs, and increase revenue
Support franchisees in achieving financial targets through actionable strategies
Advise on pricing, job costing, and margin optimization within roofing projects
Monitor KPIs and hold franchisees accountable to performance goals
Brand Initiatives & Support
Partner with the Brand President and Director of Franchise Operations on key initiatives
Support franchisee meetings, regional trainings, and system-wide programs
Assist with vendor relationships and operational initiatives that enhance franchisee success
Contribute to continuous improvement of systems, tools, and processes across the brand
Qualifications
5+ years of experience in franchise support, business consulting, or small business ownership
Operations, sales, or leadership experience in the Roofing Industry
Strong understanding of multi-unit operations and key business metrics
Proven ability to coach and influence business owners to drive performance
Excellent interpersonal skills with the ability to build trust and credibility
Strong analytical and problem-solving skills with a strategic mindset
Ability to manage multiple priorities in a fast-paced environment
Exceptional communication skills, both written and verbal
Demonstrated success in achieving and exceeding KPIs and business goals
Proficiency with CRM systems, reporting tools, and performance tracking platforms
WHO WE ARE Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Remote (U.S.) or Richmond, VA Reports To:
Director of Franchise Operations Travel Requirement:
Up to 25%
Overview Bumble Roofing, part of Empower Brands, is seeking a dynamic and results-driven Franchise Business Consultant (FBC) to support and grow our franchise network.
In this role, you will serve as a coach, mentor, and trusted advisor to franchise owners—helping them optimize operations, drive revenue, and deliver an exceptional customer experience. You will work closely with franchisees to strengthen performance, maintain brand standards, and scale their businesses.
Key Responsibilities Franchisee Relationship Management
Build strong, collaborative relationships with up to 30 franchise owners
Conduct business assessments to identify opportunities, challenges, and growth goals
Develop customized action plans to improve performance and drive results
Serve as a trusted advisor, providing ongoing support and accountability
Ensure consistent communication and engagement across your portfolio
Business Coaching & Growth Strategy
Coach franchisees on leadership, sales, operations, and customer experience
Lead regular coaching calls (weekly, bi-weekly, monthly) to review KPIs and performance
Partner with franchisees to develop and execute short- and long-term business plans
Deliver training sessions, workshops, and webinars on key business topics
Identify opportunities for expansion, market growth, and increased revenue streams
Provide guidance on sales strategies, local marketing, and service offerings specific to roofing and exterior services
Operational Excellence
Evaluate franchise operations to ensure efficiency, scalability, and brand compliance
Implement and reinforce standard operating procedures (SOPs)
Share best practices across the system to drive consistency and results
Analyze operational performance and recommend improvements in staffing, scheduling, and service delivery
Financial Performance & Analysis
Analyze financial performance, including P&Ls, sales data, and benchmarking metrics
Identify opportunities to improve profitability, reduce costs, and increase revenue
Support franchisees in achieving financial targets through actionable strategies
Advise on pricing, job costing, and margin optimization within roofing projects
Monitor KPIs and hold franchisees accountable to performance goals
Brand Initiatives & Support
Partner with the Brand President and Director of Franchise Operations on key initiatives
Support franchisee meetings, regional trainings, and system-wide programs
Assist with vendor relationships and operational initiatives that enhance franchisee success
Contribute to continuous improvement of systems, tools, and processes across the brand
Qualifications
5+ years of experience in franchise support, business consulting, or small business ownership
Operations, sales, or leadership experience in the Roofing Industry
Strong understanding of multi-unit operations and key business metrics
Proven ability to coach and influence business owners to drive performance
Excellent interpersonal skills with the ability to build trust and credibility
Strong analytical and problem-solving skills with a strategic mindset
Ability to manage multiple priorities in a fast-paced environment
Exceptional communication skills, both written and verbal
Demonstrated success in achieving and exceeding KPIs and business goals
Proficiency with CRM systems, reporting tools, and performance tracking platforms
WHO WE ARE Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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