Director, Global Business Management, GCM
DSV - Global Transport and Logistics, Austin, TX, United States
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DSV - Global transport and logistics
Location: USA - Austin, Las Cimas Pkwy Division: Group Job Posting Title: Director, Global Business Management, GCM - 110150 Time Type: Full Time
This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US. Strong preference for the Austin TX or Dallas TX area.
We need a collaborative and strategic contract logistics leader to oversee performance, growth, and development of a prominent high tech account. You ideally will have leadership experience in operations and commercial roles. You will be an expert on all elements of CRM. Proven track record of growing business and positive financial performance over time.
Purpose of the Role
Ensure growth and business retention
Ensure and increase profitability
Defend share of wallet in CL
Building a trustful relationship with Customer WW Procurement Global
Commercial Face to Customer
Main contact for GCM Sr Leadership
Key Responsibilities Strategic
Spearheads the conceptualization and negotiation of new Global Commercial Framework
Develops innovative strategies to improve profitability and reduce commercial risk
Owns rate card roadmap incl. commercial strategy and negotiation of renewals and re-pricings
Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in co-operation with regional business management leads, P&L owners, SD and GAD
Driver of innovation for all commercial aspects, business reporting, proposals, etc.
Key contributor to Strategic Account Plan and execution of account strategy
Directs the regional business management leads and serves as escalation point
Serves as lead negotiator for contractual negotiations in compliance with contractual framework
Customer Relationships
Primary customer interface to Customer’s WW Head of DC Procurement
Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions
Team & DSV
Leads the Business Management team within the Customer GCM account (2-3 FTE)
Secures alignment and agreement with CL P&L owners for all CL proposals
Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
P/L & KPIs P/L
Responsible for account P/L
Retaining and improving revenue and profitability in collaboration with Country P/L owners, GCM Head and GAD
KPIs
Annual sustain / growth of revenue
Annual growth of EBIT (total and %)
Defend Share of wallet
Plan for loss-making sites
Skills & Abilities Education & Experience
A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company
Computer Skills
Strong proficiency in MS Office applications is needed
Working knowledge of industry WMS
Certificates & Licenses
None
Language Skills
English (reading, writing, and verbal)
Mathematical Skills
Intermediate mathematical, accounting, and financial skills
Other Skills
Excellent verbal, written and visual/presentation communication skills
Must be adept at navigating within a matrixed organizational structure
Results-oriented and able to work and meet timelines
Ability to work well under pressure and multi-task
Demonstrated ability to work in a complex matrix environment across multiple levels within the organization
Ability to motivate and inspire others to achieve
Ability to question and challenge existing ways of thinking
Experience in a “client-centric
#J-18808-Ljbffr
DSV - Global transport and logistics
Location: USA - Austin, Las Cimas Pkwy Division: Group Job Posting Title: Director, Global Business Management, GCM - 110150 Time Type: Full Time
This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US. Strong preference for the Austin TX or Dallas TX area.
We need a collaborative and strategic contract logistics leader to oversee performance, growth, and development of a prominent high tech account. You ideally will have leadership experience in operations and commercial roles. You will be an expert on all elements of CRM. Proven track record of growing business and positive financial performance over time.
Purpose of the Role
Ensure growth and business retention
Ensure and increase profitability
Defend share of wallet in CL
Building a trustful relationship with Customer WW Procurement Global
Commercial Face to Customer
Main contact for GCM Sr Leadership
Key Responsibilities Strategic
Spearheads the conceptualization and negotiation of new Global Commercial Framework
Develops innovative strategies to improve profitability and reduce commercial risk
Owns rate card roadmap incl. commercial strategy and negotiation of renewals and re-pricings
Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in co-operation with regional business management leads, P&L owners, SD and GAD
Driver of innovation for all commercial aspects, business reporting, proposals, etc.
Key contributor to Strategic Account Plan and execution of account strategy
Directs the regional business management leads and serves as escalation point
Serves as lead negotiator for contractual negotiations in compliance with contractual framework
Customer Relationships
Primary customer interface to Customer’s WW Head of DC Procurement
Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions
Team & DSV
Leads the Business Management team within the Customer GCM account (2-3 FTE)
Secures alignment and agreement with CL P&L owners for all CL proposals
Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
P/L & KPIs P/L
Responsible for account P/L
Retaining and improving revenue and profitability in collaboration with Country P/L owners, GCM Head and GAD
KPIs
Annual sustain / growth of revenue
Annual growth of EBIT (total and %)
Defend Share of wallet
Plan for loss-making sites
Skills & Abilities Education & Experience
A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company
Computer Skills
Strong proficiency in MS Office applications is needed
Working knowledge of industry WMS
Certificates & Licenses
None
Language Skills
English (reading, writing, and verbal)
Mathematical Skills
Intermediate mathematical, accounting, and financial skills
Other Skills
Excellent verbal, written and visual/presentation communication skills
Must be adept at navigating within a matrixed organizational structure
Results-oriented and able to work and meet timelines
Ability to work well under pressure and multi-task
Demonstrated ability to work in a complex matrix environment across multiple levels within the organization
Ability to motivate and inspire others to achieve
Ability to question and challenge existing ways of thinking
Experience in a “client-centric
#J-18808-Ljbffr