Senior Enterprise CSM – DEX Adoption & Renewals

A leading technology firm in Boston seeks a Customer Success Manager responsible for driving growth and retention with enterprise customers. The ideal candidate will have over 5 years of experience in the software industry, adept in DEX methodologies and capable of building strong relationships. This role involves guiding customers through their DEX journey, executing success plans, and providing vital insights to enhance their product experience. A hybrid work model and comprehensive benefits are offered. #J-18808-Ljbffr