Parts & Services Consultant

* Identifies and documents specific problems and resolution alternatives.* Examines a specific problem and understands the perspective of each involved stakeholder.* Develops alternative techniques for assessing accuracy and relevance of information.* Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.* Uses fact-finding techniques and diagnostic tools to identify problems* Provides prompt and effective responses to client requests and interactions.* Monitors client satisfaction levels on a regular basis.* Alerts own team to problems in client satisfaction.* Differentiates the roles and responsibilities in a business relationship.* Works with clients to address critical issues and resolve major problems.* Successful project management experience* Experience with multiple project management tools and techniques* PMP certification is extra!* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr