Senior Account Director
Trevett Facilities Recruitment USA, West New York, NJ, United States
Trevett Facilities Recruitment USA
have an exciting opportunity available for a
Senior Account Director
to join a leading Facilities Services company in New York. This role provides strategic leadership, operational oversight, and financial management to ensure exceptional service delivery and strong client partnerships. The successful candidate will act as the
primary operational contact
for the end-client, managing both
hard and soft facilities services , driving operational excellence, and leading a high-performing team. Key Responsibilities Serve as the
single point of contact
for account operations and service delivery. Lead facilities operations including preventative maintenance, reactive maintenance, vendor management, help desk services, and soft services. Build strong relationships with stakeholders and conduct regular client reviews and performance reporting. Identify opportunities for service improvements, innovation, and account growth. Lead, mentor, and develop the account team, including engineers, technicians, and support staff. Manage
full P&L responsibility
for the account. Develop financial plans, monitor revenue and costs, and drive profitability. Oversee vendor relationships, supplier performance, and contract negotiations. Maintain a safe and compliant working environment across all facilities. Implement environmental health and safety procedures including emergency preparedness, business continuity, and disaster recovery plans. Requirements Education & Experience 8+ years of relevant experience , ideally in facilities management, property management, or integrated workplace services Experience managing
large client accounts and P&L responsibility Skills Strong leadership and stakeholder management abilities Excellent analytical, financial, and problem-solving skills Advanced communication and presentation skills Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
have an exciting opportunity available for a
Senior Account Director
to join a leading Facilities Services company in New York. This role provides strategic leadership, operational oversight, and financial management to ensure exceptional service delivery and strong client partnerships. The successful candidate will act as the
primary operational contact
for the end-client, managing both
hard and soft facilities services , driving operational excellence, and leading a high-performing team. Key Responsibilities Serve as the
single point of contact
for account operations and service delivery. Lead facilities operations including preventative maintenance, reactive maintenance, vendor management, help desk services, and soft services. Build strong relationships with stakeholders and conduct regular client reviews and performance reporting. Identify opportunities for service improvements, innovation, and account growth. Lead, mentor, and develop the account team, including engineers, technicians, and support staff. Manage
full P&L responsibility
for the account. Develop financial plans, monitor revenue and costs, and drive profitability. Oversee vendor relationships, supplier performance, and contract negotiations. Maintain a safe and compliant working environment across all facilities. Implement environmental health and safety procedures including emergency preparedness, business continuity, and disaster recovery plans. Requirements Education & Experience 8+ years of relevant experience , ideally in facilities management, property management, or integrated workplace services Experience managing
large client accounts and P&L responsibility Skills Strong leadership and stakeholder management abilities Excellent analytical, financial, and problem-solving skills Advanced communication and presentation skills Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)