Sales Representative (Countertop and Flooring)
MSI, Norwood, MA, United States
Summary
The Sales Representative is responsible for growing and developing sales and profit margins of MSI’s countertop products with fabricators and kitchen & bath (K&B) retailers, as well as tile product lines with retailer and dealer networks within an assigned geographic territory.
Work Hours Monday to Friday from 08:00 AM to 05:00 PM
Seniority Level Associate
Employment Type Full-time
Compensation This salaried, exempt position pays from $60,000 to $65,000 per year. The estimated annual pay for new hires generally ranges from $80,000 to $105,000 or more, depending on experience, education level and commission structure.
Responsibilities
Build and maintain strong relationships with existing and prospective customers within assigned territories, with a focus on retailer and dealer networks.
Promote flooring and countertop products to drive sales growth.
Provide product training and support to store personnel to enhance their ability to present and sell effectively.
Maintain up-to-date knowledge of company products, market trends, and the competitive landscape to position offerings strategically.
Manage displays, samples, and sales tools to ensure customer accessibility.
Advise dealers on retail pricing strategies, promotions, advertising, and return on investment, utilizing an understanding of retail financials.
Prepare quotes, discuss credit terms, and create sales contracts for customer orders.
Estimate delivery timelines based on company delivery schedules.
Analyze sales data to identify new opportunities and customer needs.
Leverage marketing materials such as catalogs, brochures, and vendor collateral to expand reach and promote products.
Research and assess customer demand based on evolving market trends.
Address and resolve customer concerns related to deliveries, returns, and credits.
Attend trade shows and industry events as needed.
Willing to travel up to 90%, with most travel being local and occasional overnight trips.
Perform additional duties as required.
Qualifications
Bachelor’s degree preferred
Must possess a valid driver’s license
Previous sales experience is a plus
Industry experience is beneficial but not required
Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
Self-motivated and results-driven, with the ability to work independently and in teams.
Proficient in Microsoft Office; experience with CRM platforms preferred.
Strong communication, presentation, problem-solving, and negotiation skills
Bilingual in Spanish is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
This is a safety-sensitive position.
Benefits
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
About MSI Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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Work Hours Monday to Friday from 08:00 AM to 05:00 PM
Seniority Level Associate
Employment Type Full-time
Compensation This salaried, exempt position pays from $60,000 to $65,000 per year. The estimated annual pay for new hires generally ranges from $80,000 to $105,000 or more, depending on experience, education level and commission structure.
Responsibilities
Build and maintain strong relationships with existing and prospective customers within assigned territories, with a focus on retailer and dealer networks.
Promote flooring and countertop products to drive sales growth.
Provide product training and support to store personnel to enhance their ability to present and sell effectively.
Maintain up-to-date knowledge of company products, market trends, and the competitive landscape to position offerings strategically.
Manage displays, samples, and sales tools to ensure customer accessibility.
Advise dealers on retail pricing strategies, promotions, advertising, and return on investment, utilizing an understanding of retail financials.
Prepare quotes, discuss credit terms, and create sales contracts for customer orders.
Estimate delivery timelines based on company delivery schedules.
Analyze sales data to identify new opportunities and customer needs.
Leverage marketing materials such as catalogs, brochures, and vendor collateral to expand reach and promote products.
Research and assess customer demand based on evolving market trends.
Address and resolve customer concerns related to deliveries, returns, and credits.
Attend trade shows and industry events as needed.
Willing to travel up to 90%, with most travel being local and occasional overnight trips.
Perform additional duties as required.
Qualifications
Bachelor’s degree preferred
Must possess a valid driver’s license
Previous sales experience is a plus
Industry experience is beneficial but not required
Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
Self-motivated and results-driven, with the ability to work independently and in teams.
Proficient in Microsoft Office; experience with CRM platforms preferred.
Strong communication, presentation, problem-solving, and negotiation skills
Bilingual in Spanish is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
This is a safety-sensitive position.
Benefits
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
About MSI Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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