Principal HX Architect for AI-Driven Unified Experiences

A leading CX management platform is looking for an experienced architect to design AI patterns and information architecture. The role focuses on simplifying workflows and cognitive loads while ensuring agile operations across products. Candidates should have extensive experience in product architecture and proven success in influencing cross-functional teams. The successful candidate will contribute to creating a unified customer experience through advanced AI and cohesive workflows. #J-18808-Ljbffr