Director, People Operations
Intercare Therapy, Inc., California, MO, United States
Overview
Director, People Operations — Intercare Therapy, Phoenix, AZ (hybrid). Target Salary Range: $125,000 - $145,000 (Base, DOE; Plus Comprehensive Benefits Including 401k Match, Professional Development, and More). Join a mission-driven organization transforming lives. Since 1979, Intercare Therapy has focused on empowering families through evidence-based ABA therapy delivered in homes, centers, and schools, with a culture that values work-life balance, ongoing professional growth, and genuine connections. The Role
Drive high-impact people strategies for exceptional team experiences. As Director of People Operations, you will lead the employee journey for 1500+ team members across multiple states including California, shaping culture and ensuring seamless operations in a fast-growing behavioral health organization. Design systems and programs that support our mission and create an outstanding team member experience. Key Responsibilities
Total Rewards: Oversee compensation, benefits, and incentive programs designed to attract, retain, and motivate top talent in a competitive industry. People Tech Stack/HCM/AI: Manage and optimize HR systems (e.g., ADP, Lattice, UKG) to streamline processes, enable data-driven decisions, and improve user experiences; enable AI tools to improve impact. Talent Management: Lead performance management, learning & development, and succession planning to build high-performing teams aligned with growth goals. Business Partnership: Serve as a strategic HR partner to leaders across operations, clinical, and support functions, providing insights on workforce planning, employee relations, and organizational development. Team Member Experience: Champion initiatives that drive engagement, impact, and well-being, reflecting our commitment to exceptional care for our people and clients. Collaborate cross-functionally to scale People and Culture operations while innovating in a mission-aligned way. This role offers high-visibility projects with direct influence and impact on our organization’s success, with tangible outcomes in the lives of our team, clients, and communities. What We're Looking For
7+ years of progressive HR/People Operations experience, ideally in healthcare, behavioral health, or mission-driven organizations Expertise in Total Rewards including compensation and benefits design, job leveling/architecture, incentive design and ongoing administration Tech savviness with HCM systems (e.g., ADP, UKG, Lattice or similar) and AI enablement skills Data analytics and insights Leadership development including high feedback, player/coach, and competency development Talent management design including career mapping and workforce management strategies Strategic, hands-on Human Resources Business Partnership with coaching, employee relations, and conflict resolution Proven track record of enhancing employee experiences in dynamic, growth-oriented environments Strong leadership skills with a collaborative, empathetic approach—thriving in a culture that values heart, innovation, and partnership Bachelor’s degree in Business or related field preferred Passion for our mission and our People Why Intercare Therapy
Great Mission: Directly supports families navigating autism, creating independence and joy where it matters most. Great Culture: Family-oriented, supportive atmosphere with ongoing CEUs/professional development and a focus on well-being. High-Impact Work: Lead transformative HR strategies in a scaling organization with visible results in team satisfaction and growth. Competitive perks including health benefits, 401k match, flexible work options, and opportunities for your career pathway. If you’re a strategic people leader ready to drive exceptional experiences while advancing a life-changing mission, apply at intercaretherapy.com/careers or connect with us on LinkedIn. Intercare Therapy is an equal opportunity employer committed to diversity and inclusion.
#J-18808-Ljbffr
Director, People Operations — Intercare Therapy, Phoenix, AZ (hybrid). Target Salary Range: $125,000 - $145,000 (Base, DOE; Plus Comprehensive Benefits Including 401k Match, Professional Development, and More). Join a mission-driven organization transforming lives. Since 1979, Intercare Therapy has focused on empowering families through evidence-based ABA therapy delivered in homes, centers, and schools, with a culture that values work-life balance, ongoing professional growth, and genuine connections. The Role
Drive high-impact people strategies for exceptional team experiences. As Director of People Operations, you will lead the employee journey for 1500+ team members across multiple states including California, shaping culture and ensuring seamless operations in a fast-growing behavioral health organization. Design systems and programs that support our mission and create an outstanding team member experience. Key Responsibilities
Total Rewards: Oversee compensation, benefits, and incentive programs designed to attract, retain, and motivate top talent in a competitive industry. People Tech Stack/HCM/AI: Manage and optimize HR systems (e.g., ADP, Lattice, UKG) to streamline processes, enable data-driven decisions, and improve user experiences; enable AI tools to improve impact. Talent Management: Lead performance management, learning & development, and succession planning to build high-performing teams aligned with growth goals. Business Partnership: Serve as a strategic HR partner to leaders across operations, clinical, and support functions, providing insights on workforce planning, employee relations, and organizational development. Team Member Experience: Champion initiatives that drive engagement, impact, and well-being, reflecting our commitment to exceptional care for our people and clients. Collaborate cross-functionally to scale People and Culture operations while innovating in a mission-aligned way. This role offers high-visibility projects with direct influence and impact on our organization’s success, with tangible outcomes in the lives of our team, clients, and communities. What We're Looking For
7+ years of progressive HR/People Operations experience, ideally in healthcare, behavioral health, or mission-driven organizations Expertise in Total Rewards including compensation and benefits design, job leveling/architecture, incentive design and ongoing administration Tech savviness with HCM systems (e.g., ADP, UKG, Lattice or similar) and AI enablement skills Data analytics and insights Leadership development including high feedback, player/coach, and competency development Talent management design including career mapping and workforce management strategies Strategic, hands-on Human Resources Business Partnership with coaching, employee relations, and conflict resolution Proven track record of enhancing employee experiences in dynamic, growth-oriented environments Strong leadership skills with a collaborative, empathetic approach—thriving in a culture that values heart, innovation, and partnership Bachelor’s degree in Business or related field preferred Passion for our mission and our People Why Intercare Therapy
Great Mission: Directly supports families navigating autism, creating independence and joy where it matters most. Great Culture: Family-oriented, supportive atmosphere with ongoing CEUs/professional development and a focus on well-being. High-Impact Work: Lead transformative HR strategies in a scaling organization with visible results in team satisfaction and growth. Competitive perks including health benefits, 401k match, flexible work options, and opportunities for your career pathway. If you’re a strategic people leader ready to drive exceptional experiences while advancing a life-changing mission, apply at intercaretherapy.com/careers or connect with us on LinkedIn. Intercare Therapy is an equal opportunity employer committed to diversity and inclusion.
#J-18808-Ljbffr