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Senior Defined Contribution Account Manager

Nova 401(k) Associates, Houston, TX, United States


If you excel at solving your clients' 401(k) problems, you deserve better than a job that is just a \"okay\". Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working many hours of overtime? If so, Nova 401(k) Associates may have a \"wow\" position for you!

Overview of the Position Nova 401(k) Associates is looking to fill fully remote Senior Defined Contribution Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees! We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our Account Manager position is supported by a strong implementation group, plan document team, special projects team, and loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova Nova 401(k) Associates is a vibrant third party non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You This position supports a great work-life balance with a 37.5 hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring, professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

Job Responsibilities

Maintain client and advisor relationships with a high active client retention rate

Maintain a caseload of more complicated plans

Perform escalated work product review for other team members

Manage and prioritize your workload towards weekly goals in a results-oriented team environment

Exemplify superior client service and the ability to consult with clients regarding plan operation and design

Proactively communicate with clients and investment advisors about new industry developments

Work with other Nova departments, record-keepers, and advisors to ensure a great client experience

Perform work according to Nova policies and procedures

Qualifications

Ten or more years of 401(k) plan administration experience

NIPA or ASPPA credentials

College degree

Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing

Superior knowledge of 401(a)4 and controlled group testing; mergers and acquisitions experience

Excellent written and verbal communication skills

Excellent time management, organizational skills, and ability to multi-task

Ability to proactively and independently manage a book of business

Excellent organizational skills

High level of critical thinking

Committed to lifelong learning and coachable

Compensation and Benefits

Base Salary $100,000 - $125,000

Salaried, non-exempt

Medical, dental, disability, and life insurance

Paid time off

401(k) plan with employer match

Work Location/Hours

Work from home

Must work from USA and be authorized to work for any US employer

We will supply all necessary computer equipment

37.5-hour work week

You may choose a start time between 7:30 am and 8:30 am

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