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Personal Lines Account Manager

Specialized Recruiting Group - Livonia, Cheshire, CT, United States


This is a full-time hybrid position with offices located throughout Connecticut and the Hudson Valley region of New York. This position offers a hybrid schedule that would require 3 days a week in-office and 2 days remote. About the Company: Our client is a rapidly growing national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. With thousands of employees across more than 150 locations nationwide, the organization provides its partner agencies with strategic resources, operational support, and growth opportunities. Position Overview: We are seeking an experienced and outgoing Personal Lines Account Manager to join a growing team. This role is ideal for someone with strong knowledge of personal lines insurance, a client-first mindset, and the ability to deliver responsive, high-quality service. The ideal candidate brings professionalism, positive energy, and a passion for helping clients navigate their insurance needs while working in a collaborative and growth-focused environment. Key Responsibilities: Market client accounts to negotiate and secure the most appropriate insurance coverage for both new and renewal business. Serve as the primary contact for clients, responding to inquiries, explaining coverages and premiums, and assisting with claims coordination. Maintain strong relationships with insurance carriers to obtain quotes, binders, endorsements, and related documents. Research and resolve service issues, including coverage questions and billing discrepancies. Maintain accurate and up-to-date policy information within the agency management system. Review policies and endorsements to ensure accuracy and compliance. Assist with contract and certificate compliance requests. Stay current on industry developments, including underwriting appetites and pricing trends. Qualifications: 2–4 years of experience in personal lines account management Active Property & Casualty (P&C) License Excellent verbal and written communication skills Strong client service and relationship-building skills Highly organized with strong attention to detail Ability to work effectively in a fast-paced environment Strong problem-solving and analytical skills Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) Authorized to work in the United States without sponsorship This position offers a competitive salary and comprehensive benefits package, including: Medical, Dental, and Vision insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) options Commuter and transit programs Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance Employee Assistance Program (EAP) Paid Holidays Generous Paid Time Off (PTO) 401(k) with employer match Work Location: Hybrid remote in Cheshire, CT 06411 #J-18808-Ljbffr