Assistant Commercial Account Manager

At Tower Street Insurance & Risk Management , we’re building something different—an agency where driven, team-oriented professionals can grow, make an impact, and build meaningful careers in insurance. We’re currently looking for an Assistant Commercial Lines Account Manager to support our commercial team and play a key role in delivering exceptional service to our clients. This is a great opportunity for someone early in their insurance career who is looking to learn, grow, and advance within a high-performing, collaborative environment. What You’ll Do Provide prompt, professional, and knowledgeable service to clients and prospects Support Account Managers with day-to-day servicing needs across a commercial book of business Process endorsements, certificates, invoices, and policy changes accurately and efficiently Assist with new and renewal business, including applications, file setup, and proposal preparation Handle billing transactions and process cancellations in accordance with agency procedures Maintain accurate and up-to-date client records within our agency management system Utilize rating tools and internal systems to support quoting and policy servicing Ensure all work is completed with a high level of accuracy to minimize E&O exposure Collaborate with internal teams to meet deadlines and deliver a seamless client experience Participate in ongoing training and development to expand your insurance knowledge and skills What We’re Looking For Property & Casualty license (or willingness to obtain quickly) Previous insurance experience preferred (internships or entry-level experience considered) CISR designation is a plus Skills & Attributes for Success Strong attention to detail and ability to manage multiple priorities Ability to learn commercial coverages and underwriting concepts Comfortable working in a fast-paced, team-oriented environment Self-motivated with strong organizational skills Excellent communication skills (both written and verbal) Tech-savvy with the ability to navigate agency systems and rating platforms Team player mindset with a willingness to jump in and support where needed Why Tower Street? High-growth environment with strong leadership and mentorship Clear career path into Account Manager and beyond Hybrid flexibility Competitive compensation + bonus structure Company-paid health benefits, 401(k) with match, and PTO Recognized as a Best Place to Work with a culture built on being Humble, Hungry, and Smart Fast-paced, collaborative office setting with shifting priorities Primarily sedentary work with standard computer use Occasional lifting (up to 20 lbs) If you’re looking to break into commercial insurance or take the next step in your career with a growing brokerage that values your development— we’d love to connect. #J-18808-Ljbffr