CommerceIQ is hiring: Customer Success Manager, Advertising in Saint Louis
CommerceIQ, Saint Louis, MO, United States
Company Overview
CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified e‑commerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI, and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end‑to‑end platform helps 2,200+ of the world’s leading brands streamline marketing, supply‑chain, and sales operations to profitably grow market share in more than 50 countries. Ten of the top 12 CPG brands work with us, including Coca‑Cola, Nestlé, Colgate‑Palmolive, and Mondelez. We’ve raised over $200 M from investors such as SoftBank, Insight Partners, and Madrona.
Learn more at commerceiq.ai .
The Role Fueled by our customer and business growth, we’re seeking Customer Success Managers (CSMs) specializing in Search Advertising to manage and execute advertising campaigns for our enterprise clients. The goal is to help customers achieve profitable revenue growth using our platform by managing their advertising budgets across platforms such as Amazon, Walmart, and other marketplaces. You will play a hands‑on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement. This is a results‑driven role requiring expertise in e‑commerce advertising, strong analytical skills, and a proactive approach to campaign management. Please only apply if you are interested in the Customer Success Manager, Customer Success Associate Director, or Customer Success Director roles.
What You’ll Do
Manage end‑to‑end execution of advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
Understand customer needs, then plan, organize, and manage all phases of a joint success plan, focusing on how we use our product to meet those needs.
Move the needle on client KPIs and continuously showcase the value of CommerceIQ’s platform throughout the engagement period.
Analyze campaign performance data to identify trends, insights, and actionable recommendations.
Be an expert on the CommerceIQ platform and partner with internal teams, including Product and Engineering, to leverage platform capabilities effectively.
Collaborate with our internal teams to shape new features.
What You’ll Bring
Bachelor’s degree, preferably in business, marketing, communication, economics or a related field.
5+ total years of professional work experience.
3+ years of experience in running media and advertising engagements with customers, in a consulting/agency role.
Experience managing e‑commerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well‑respected agencies for large enterprise brands.
Experience managing Amazon search marketing budgets in the multi‑million dollar range.
Well versed in bid and budget management, content optimization, and promotion planning.
An analytical approach to problem‑solving with advanced Excel skills.
Project management experience and the ability to anticipate and mitigate risks.
Proven experience working with VP, SVP, and C‑level executives of enterprise‑level companies.
Excellent presentation and communication skills, both oral and written.
Track record of retaining and renewing enterprise customers in the SaaS space.
Compensation and Benefits The typical base pay range for this role across the US is USD $120,600 – $147,800 per year. The role is also eligible for a discretionary annual bonus with a target of 15%, subject to company and individual performance.
Base salary may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long‑term incentives in the form of company stock options. You will also receive access to:
Comprehensive medical, vision, and dental coverage
A 401(k) retirement plan
Short‑ and long‑term disability insurance
Life insurance
Paid parental leave
Monthly reimbursements for gym, phone, and internet
13 paid company holidays in the 2026 calendar year and unlimited PTO
Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other category prohibited by applicable law.
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Learn more at commerceiq.ai .
The Role Fueled by our customer and business growth, we’re seeking Customer Success Managers (CSMs) specializing in Search Advertising to manage and execute advertising campaigns for our enterprise clients. The goal is to help customers achieve profitable revenue growth using our platform by managing their advertising budgets across platforms such as Amazon, Walmart, and other marketplaces. You will play a hands‑on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement. This is a results‑driven role requiring expertise in e‑commerce advertising, strong analytical skills, and a proactive approach to campaign management. Please only apply if you are interested in the Customer Success Manager, Customer Success Associate Director, or Customer Success Director roles.
What You’ll Do
Manage end‑to‑end execution of advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
Understand customer needs, then plan, organize, and manage all phases of a joint success plan, focusing on how we use our product to meet those needs.
Move the needle on client KPIs and continuously showcase the value of CommerceIQ’s platform throughout the engagement period.
Analyze campaign performance data to identify trends, insights, and actionable recommendations.
Be an expert on the CommerceIQ platform and partner with internal teams, including Product and Engineering, to leverage platform capabilities effectively.
Collaborate with our internal teams to shape new features.
What You’ll Bring
Bachelor’s degree, preferably in business, marketing, communication, economics or a related field.
5+ total years of professional work experience.
3+ years of experience in running media and advertising engagements with customers, in a consulting/agency role.
Experience managing e‑commerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well‑respected agencies for large enterprise brands.
Experience managing Amazon search marketing budgets in the multi‑million dollar range.
Well versed in bid and budget management, content optimization, and promotion planning.
An analytical approach to problem‑solving with advanced Excel skills.
Project management experience and the ability to anticipate and mitigate risks.
Proven experience working with VP, SVP, and C‑level executives of enterprise‑level companies.
Excellent presentation and communication skills, both oral and written.
Track record of retaining and renewing enterprise customers in the SaaS space.
Compensation and Benefits The typical base pay range for this role across the US is USD $120,600 – $147,800 per year. The role is also eligible for a discretionary annual bonus with a target of 15%, subject to company and individual performance.
Base salary may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long‑term incentives in the form of company stock options. You will also receive access to:
Comprehensive medical, vision, and dental coverage
A 401(k) retirement plan
Short‑ and long‑term disability insurance
Life insurance
Paid parental leave
Monthly reimbursements for gym, phone, and internet
13 paid company holidays in the 2026 calendar year and unlimited PTO
Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other category prohibited by applicable law.
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