Mediabistro logo
job logo

Senior Employee Relations Advisor

St. Jude Children's Research Hospital, Memphis, TN, United States


At St. Jude Children's Research Hospital, we offer an exceptional opportunity to join our Human Resources team as a Senior Employee Relations Advisor. If you are passionate about creating a positive and supportive work environment, this role is for you. In this role, you’ll partner with managers, directors, and staff to navigate complex investigations and deliver fair, impactful solutions. You will help shape and maintain an inclusive culture of innovation and collaboration.

Why St. Jude?

World‑class organization dedicated to advancing pediatric treatments.

Collaborative, mission‑driven environment with meaningful impact.

Opportunities for professional growth and career advancement, including continuous learning and development programs.

Key Responsibilities

Conduct and resolve highly sensitive, confidential investigations with equitable resolutions.

Conduct exit interviews, analyze trends, and recommend corrective actions.

Collaborate on labor contract interpretation, administration, and negotiation; prepare for union grievance meetings and negotiations.

Assist in developing and monitoring Performance Improvement Plans, ensuring compliance with institutional standards.

Promote the Employee Assistance Program and support return‑to‑work initiatives.

Interpret and answer policy questions, review HR policies, the employee handbook, and union contracts; design and deliver training on employee relations topics such as workplace harassment, violence, and labor laws.

The Candidate We Are Looking For

High emotional intelligence to manage sensitive situations with empathy and discretion.

Analytical skills to conduct fair investigations and communicate complex data.

Professional demeanor; calm, engaging, and proactive.

Labor relations expertise in contracts, grievance procedures, and performance improvement.

Independent work style; able to handle investigations autonomously.

Conflict resolution skills; mediating with empathy and diplomacy.

Excellent communication and influence to partner with senior leaders.

Team player who collaborates effectively while working independently.

Minimum Education

Bachelor’s Degree required.

Minimum Experience

4+ years in an employee relations or similar role.

Experience researching complex HR issues and implementing actions.

Experience supporting audits, surveys, and complex reporting and analysis; Experience with Workday preferred.

Proficiency in Microsoft Office Suite and Google Workspace.

Proven performance in previous role.

Licensure, Registration, and/or Certification

SHRM‑CP, PHR, or Employee Relations Investigations Certification preferred.

Compensation Estimated salary range: $70,720 - $126,880 per year.

St. Jude is an Equal Opportunity Employer.

#J-18808-Ljbffr