Call Center/BDC Representative
Napleton Auto Group, Merrillville, IN, United States
*$750 per week guaranteed for your first 30 days! Flexible Scheduling Options*
The EdNapleton Automotive Group is looking for our next Call Center/Automotive BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center ,in Merrillville, IN ,theBDC Representativeis responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The EdNapleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
Fun, fast-paced, diverse work environment
Various shifts available with many flexible scheduling options
Medical, Dental, Vision Insurance,401K
For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
Answer customer internet inquires by via email, phone, and text
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required
Knowledgeable to call center environment – NO COLD CALLS!
Automotive experience helpful but not required
Able to communicate persuasively with customers to set appointments
Willingness to undertake a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
The EdNapleton Automotive Group is looking for our next Call Center/Automotive BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center ,in Merrillville, IN ,theBDC Representativeis responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The EdNapleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
Fun, fast-paced, diverse work environment
Various shifts available with many flexible scheduling options
Medical, Dental, Vision Insurance,401K
For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
Answer customer internet inquires by via email, phone, and text
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required
Knowledgeable to call center environment – NO COLD CALLS!
Automotive experience helpful but not required
Able to communicate persuasively with customers to set appointments
Willingness to undertake a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr