Pet ER Experience Champion

A veterinary emergency company in Cambridge, MA is looking for a Customer Experience Coordinator to enhance the customer journey by providing warm, empathetic service and ensuring effective communication. Responsibilities include greeting customers, managing inquiries, and resolving issues while maintaining a detailed process. Ideal candidates will have at least 2 years of customer service experience and the ability to thrive in a fast-paced, dynamic environment. This role offers competitive pay and benefits, with opportunities for professional growth. #J-18808-Ljbffr